Common use of Deliverables and Approvals by Client Clause in Contracts

Deliverables and Approvals by Client. The prompt delivery and response of both parties is of utmost importance in the process of initiating, creating, and implementing Software and Services. In the regular course of serving Client, TouchPoint will require various items from Client including but not limited to: data, content, images, feedback, and approvals. For TouchPoint to serve the Client efficiently, it is vital that requested information be returned to TouchPoint within the timeframes agreed upon. Failure to deliver items back to TouchPoint in the agreed upon timelines may result in change order fees or delayed completion dates. If an item has been approved by Client, and Client subsequently changes requirements for that item, TouchPoint will initiate a change order detailing the additional fees equal to the contracted hourly rate multiplied by the number of approximate hours necessary to complete the change requested by Client. TouchPoint shall not incur any obligations or provide any Software or Services relating to Client under this Agreement unless it has received Client approval. Such items include, but are not limited to, change orders submitted after project approval, delivery dates not on targeted schedule, and/or work requested by Client that differs from the contracted and budgeted amount.