Delivery of Results. 4.1 Sequencing Platform will provide all the Results and a concluding report through a secure server to Customer, according to Customer’s instructions. Sequencing Platform shall deliver data download website, account number and password to Customer via email designated by Customer’s Project representative after completion of the Project, and according to the section 11 of these Terms and Data Protection Law requirements. For any discrepancy in Customer’s communication, the Customer's email designated by its Project representative shall prevail. The Sequencing Platform’s email by which Sequencing Platform provides its information shall prevail. 4.2 The Project shall be deemed to be completed upon delivery of the corresponding Results. Sequencing Platform shall have no obligation to perform any further Services on such Sample and shall not be required to deliver any copy of the Results. If Customer receives the concluding report or downloads the data with no feedback within a month, Project is deemed to satisfy the Customer. 4.3 After the Services for all Samples are provided, Sequencing Platform shall answer Customer’s queries by phone or email regarding the Results during normal business hours for one month after the date of delivery. 4.4 Sequencing Platform will keep all the data generated in the Project for no later than one month after the date of delivery of Results, free of charge, and shall destroy the data upon expiry of the aforementioned period. Customer is liable for ensuring the storage of the Results once delivered, and/or for copying the Results. The Sequencing Platform is not liable for any loss of Results sent to the Customer.
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Sources: Services Agreement, Services Agreement