Common use of Demand Management Clause in Contracts

Demand Management. The Contractor shall coordinate with Customers to determine their demand for services and seek mechanisms to meet these demands. The Contractor shall conduct an analysis of patterns of activity and service usage and involve resource rationalization mechanisms to encourage shifts in demand. The Contractor shall encourage Customers to make the most effective use of the Integrated Services and Contractor resources and to assist in minimizing costs to the Government while maximizing the value Customers receive from the Integrated Services. Such assistance shall include coordinating, collating, and reporting evidence of Demand reductions from the Service Providers. The Contractor shall align the supply of the Integrated Services to the demand for those services by coordinating, collating, and reporting predicted and actual consumption of the Integrated Services as provided by the Service Providers on a monthly basis. The Contractor shall track patterns of business activity across the Integrated Services on and identify trends and risks that may cause demand to exceed the available capacity of the Integrated Service Providers. The Contractor shall integrate Demand Management with other ITIL 4 practices (e.g., Capacity Management, Service Level Management) in order to manage long-term demand for the Integrated Services and to identify and resolve over or under-utilization issues. The Contractor shall establish processes for gathering and forecasting Customers’ project requirements in coordination with Government, Service Providers, and other vendors.

Demand Management. The Contractor shall coordinate with Customers to determine their demand for services and seek mechanisms to meet these demands. The Contractor shall conduct an analysis of patterns of activity and service usage and involve resource rationalization mechanisms to encourage shifts in demand. The Contractor shall encourage Customers to make the most effective use of the Integrated Services and Contractor resources and to assist in minimizing costs to the Government while maximizing the value Customers receive from the Integrated Services. Such assistance shall include coordinating, collating, and reporting evidence of Demand reductions from the Service Providers. The Contractor shall align the supply of the Integrated Services to the demand for those services by coordinating, collating, collating and reporting predicted and actual consumption of the Integrated Services as provided by the Service Providers on a monthly basis. The Contractor shall track report on patterns of business activity across the Integrated Services on a monthly basis and identify trends and risks that may cause demand to exceed the available capacity of the Integrated Service Providers. The Contractor shall integrate Demand Management with other ITIL 4 practices (e.g., Capacity Management, Service Level Management) in order to manage long-term demand for the Integrated Services and to identify and resolve over or under-utilization issues. The Contractor shall establish processes for gathering and forecasting Customers’ project requirements in coordination with Government, Service Providers, Providers and other vendors.