Deposit and Withdrawal. 9.1 To activate his account with the Company and make the first deposit, the Client must go through the KYC (“Know your customer”) procedure by providing the Company with copies or electronic scans of the passport or ID and of a document confirming the Client’s registration address. These documents must be uploaded in the relevant section of the Personal Area. 9.2 The Client may deposit funds into the Trading Account at any time. All payments to the Company are made in accordance with the payment instructions set out on the Company's website. Under no circumstances will third party payments or anonymous payments be accepted. 9.3 The Client is solely responsible for creating applications for replenishment of the account in his Personal Area and filling them out correctly and properly. Failure to comply with this requirement will result in a delay in the deposit. 9.4 The client can withdraw funds from the trading account at any time. If the Client requests the withdrawal of funds from the trading account, the Company pays the specified amount within 2 (two) business days after the acceptance of the application, subject to the following conditions: • application for withdrawal of funds contains all the necessary information; • the request is to transfer funds to the Client's personal details (under no circumstances are payments made to third-party accounts or anonymous accounts); • the Client's free margin is greater than or equal to the amount specified in the withdrawal request, including all payment fees. 9.5 The Company shall debit the Client’s trading account for all payment charges (if applicable). 9.6 For security and fraud prevention purposes, the Company specifies that the Client must use the same withdrawal methods as for depositing funds. If the Client deposits funds to his trading account with multiple payment methods, the Client must withdraw funds using the same payment methods. 9.7 Internal transfers, that is, transfers from one trading account to another within the Company between third parties, are prohibited. 9.8 If the Client has an obligation to pay the Company any amount that exceeds the trading account equity, the Client must immediately pay the excess amount upon the occurrence of the obligation. 9.9 All incoming payments are credited to the Client's trading account no later than within 2 (two) business days after the funds are received by the Company. 9.10 The currency of the Client's trading account is the US dollar. Funds transfers made in a currency other than the currency of the trading account will be automatically converted at the current internal rate of the Company. 9.11 The Company is entitled, but not obliged to cover the Client's commissions for depositing and withdrawing funds. Such fees may be charged to the Client in cases that the Company deems appropriate. 9.12 The Client's funds transferred to the Company's details to replenish his trading account are considered as "Client's Money". These funds are no longer considered "Client’s Money" from the moment they are placed as margin for opening positions. 9.13 Unless otherwise specified, the Company will deposit the Client's money into one or more separate accounts opened with a regulated financial institution controlled or not controlled by the Company, but separate from the Company's money. This means that all client money is treated as belonging to the Clients and under no circumstances will the Company use it to fulfill any obligations of the Company. 9.14 The Company is not responsible for the solvency, actions or omissions of any institution in which Clients' money is stored, regardless of jurisdiction. 9.15 The Company will not pay interest on any Client money held in the Company's accounts, whether or not the Company receives interest on those deposits from the financial institution holding the funds. 9.16 Any transfers will become effective only after the Company's systems have made the appropriate deposits or withdrawals from the relevant account, and although the Company will make every reasonable effort to ensure the timeliness of any transfers, it cannot determine exactly how long this process may take. The Company is not responsible for any delays or losses that may arise if the Client provided the Company with incorrect or incomplete information. 9.17 The Company is not responsible for any delay in transferring funds if the reason is beyond the control of the Company. 9.18 The Company reserves the right to request additional information or documentation to ensure that the relationship between the Client and the Company, including but not limited to deposits and withdrawals, is legal or for any other reason in accordance with the regulatory obligations of the Company. The Client understands and accepts that under such circumstances, there may be a delay in processing the application, and / or the application may be rejected. 9.19 In the event that the Company is not satisfied with the foregoing and rejects the Client's application, the Company reserves the right to return the funds to the sender less any commission that may be required for the transfer. Any refund will be sent to the same details from which these funds were received. 9.20 Applications for replenishment of a trading account or withdrawal of funds from a trading account must be made in the Personal Area. Any other way to send such applications is not allowed. 9.21 The Company will take all reasonable steps to ensure that the Client is informed of the progress of his application for depositing or withdrawing funds, in particular with regard to the processing time of the application. Further information on processing times can be found on the Company's website, however this information is provided for indicative purposes only. The Client understands and accepts that there may be cases when the Company cannot guarantee the execution of the application within the agreed period due to events beyond the control of the Company. 9.22 If the Client receives money from the Company by mistake, he undertakes to inform the Company about it and agrees to keep these funds until the Company receives instructions regarding these funds. In the event that the Client uses any funds sent to him by the Company by mistake, the Company will have the right to claim these funds along with any profit received from the use of these funds. The Company will not compensate the Client for losses incurred by the Client as a result of using funds received by the Client from the Company by mistake. The requirement for a full refund remains in effect. 9.23 The Company, its distributors and licensees, and employees and directors are not responsible for any loss or damage that Clients may suffer as a result of technical failures or other harmful activities directed at the site. 9.24 If the Client's account has been inactive for 12 months, the Company reserves the right to terminate this Agreement in accordance with clause 2. After the termination of the Agreement, if there is a positive balance on the Client's account and the Company cannot contact the Client, the funds will continue to remain on the inactive account and, subject to receiving a request from the Client, will be transferred to his details. For the purposes of this paragraph, an account is considered inactive if, within 12 months, the Client has not performed any operations in relation to the account.
Appears in 2 contracts
Sources: Client Agreement, Client Agreement
Deposit and Withdrawal. 9.1 To activate his account with the Company and make the first deposit, the Client must go through the KYC (“Know your customer”) procedure by providing the Company with copies or electronic scans of the passport or ID and of a document confirming the Client’s registration address. These documents must be uploaded in the relevant section of the Personal Area.
9.2 The Client may deposit funds into the Trading Account at any time. All payments to the Company are made in accordance with the payment instructions set out on the Company's website. Under no circumstances will third party payments or anonymous payments be accepted.
9.3 The Client is solely responsible for creating applications for replenishment of the account in his Personal Area and filling them out correctly and properly. Failure to comply with this requirement will result in a delay in the deposit.
9.4 The client can withdraw funds from the trading account at any time. If the Client requests the withdrawal of funds from the trading account, the Company pays the specified amount within 2 (two) business days after the acceptance of the application, subject to the following conditions: • application for withdrawal of funds contains all the necessary information; • the request is to transfer funds to the Client's personal details (under no circumstances are payments made to third-party accounts or anonymous accounts); • the Client's free margin is greater than or equal to the amount specified in the withdrawal request, including all payment fees.
9.5 The Company shall debit the Client’s trading account for all payment charges (if applicable).
9.6 For security and fraud prevention purposes, the Company specifies that the Client must use the same withdrawal methods as for depositing funds. If the Client deposits funds to his trading account with multiple payment methods, the Client must withdraw funds using the same payment methods.
9.7 Internal transfers, that is, transfers from one trading account to another within the Company between third parties, are prohibited.
9.8 If the Client has an obligation to pay the Company any amount that exceeds the trading account equity, the Client must immediately pay the excess amount upon the occurrence of the obligation.
9.9 All incoming payments are credited to the Client's trading account no later than within 2 (two) business days after the funds are received by the Company.
9.10 The currency of the Client's trading account is the US dollar. Funds transfers made in a currency other than the currency of the trading account will be automatically converted at the current internal rate of the Company.
9.11 The Company is entitled, but not obliged to cover the Client's commissions for depositing and withdrawing funds. Such fees may be charged to the Client in cases that the Company deems appropriate.
9.12 The Client's funds transferred to the Company's details to replenish his trading account are considered as "Client's Money". These funds are no longer considered "Client’s Money" from the moment they are placed as margin for opening positions.
9.13 Unless otherwise specified, the Company will deposit the Client's money into one or more separate accounts opened with a regulated financial institution controlled or not controlled by the Company, but separate from the Company's money. This means that all client money is treated as belonging to the Clients and under no circumstances will the Company use it to fulfill any obligations of the Company.
9.14 The Company is not responsible for the solvency, actions or omissions of any institution in which Clients' money is stored, regardless of jurisdiction.
9.15 The Company will not pay interest on any Client money held in the Company's accounts, whether or not the Company receives interest on those deposits from the financial institution holding the funds.
9.16 Any transfers will become effective only after the Company's systems have made the appropriate deposits or withdrawals from the relevant account, and although the Company will make every reasonable effort to ensure the timeliness of any transfers, it cannot determine exactly how long this process may take. The Company is not responsible for any delays or losses that may arise if the Client provided the Company with incorrect or incomplete information.
9.17 The Company is not responsible for any delay in transferring funds if the reason is beyond the control of the Company.
9.18 The Company reserves the right to request additional information or documentation to ensure that the relationship between the Client and the Company, including but not limited to deposits and withdrawals, is legal or for any other reason in accordance with the regulatory obligations of the Company. The Client understands and accepts that under such circumstances, there may be a delay in processing the application, and / or and/or the application may be rejected.
9.19 In the event that the Company is not satisfied with the foregoing and rejects the Client's application, the Company reserves the right to return the funds to the sender less any commission that may be required for the transfer. Any refund will be sent to the same details from which these funds were received.
9.20 Applications for replenishment of a trading account or withdrawal of funds from a trading account must be made in the Personal Area. Any other way to send such applications is not allowed.
9.21 The Company will take all reasonable steps to ensure that the Client is informed of the progress of his application for depositing or withdrawing funds, in particular with regard to the processing time of the application. Further information on processing times can be found on the Company's website, however this information is provided for indicative purposes only. The Client understands and accepts that there may be cases when the Company cannot guarantee the execution of the application within the agreed period due to events beyond the control of the Company.
9.22 If the Client receives money from the Company by mistake, he undertakes to inform the Company about it and agrees to keep these funds until the Company receives instructions regarding these funds. In the event that the Client uses any funds sent to him by the Company by mistake, the Company will have the right to claim these funds along with any profit received from the use of these funds. The Company will not compensate the Client for losses incurred by the Client as a result of using funds received by the Client from the Company by mistake. The requirement for a full refund remains in effect.
9.23 The Company, its distributors and licensees, and employees and directors are not responsible for any loss or damage that Clients may suffer as a result of technical failures or other harmful activities directed at the site.
9.24 If the Client's account has been inactive for 12 months, the Company reserves the right to terminate this Agreement in accordance with clause 2. After the termination of the Agreement, if there is a positive balance on the Client's account and the Company cannot contact the Client, the funds will continue to remain on the inactive account and, subject to receiving a request from the Client, will be transferred to his details. For the purposes of this paragraph, an account is considered inactive if, within 12 months, the Client has not performed any operations in relation to the account.
Appears in 1 contract
Sources: Client Agreement
Deposit and Withdrawal. 9.1 To activate his account with the Company and make the first deposit, the Client must go through the KYC (“Know your customer”) procedure by providing the Company with copies or electronic scans of the passport or ID and of a document confirming the Client’s registration address. These documents must be uploaded in the relevant section of the Personal Area.
9.2 The Client may deposit funds into the Trading Account at any time. All payments to the Company are made in accordance with the payment instructions set out on the Company's website. Under no circumstances will third party payments or anonymous payments be accepted.
9.3 The Client is solely responsible for creating applications for replenishment of the account in his Personal Area and filling them out correctly and properly. Failure to comply with this requirement will result in a delay in the deposit.
9.4 The client can withdraw funds from the trading account at any time. If the Client requests the withdrawal of funds from the trading account, the Company pays the specified amount within 2 (two) business days after the acceptance of the application, subject to the following conditions: • application for withdrawal of funds contains all the necessary information; • the request is to transfer funds to the Client's personal details (under no circumstances are payments made to third-party accounts or anonymous accounts); • the Client's free margin is greater than or equal to the amount specified in the withdrawal request, including all payment fees.
9.5 The Company shall debit the Client’s trading account for all payment charges (if applicable).
9.6 For security and fraud prevention purposes, the Company specifies that the Client must use the same withdrawal methods as for depositing funds. If the Client deposits funds to his trading account with multiple payment methods, the Client must withdraw funds using the same payment methods.
9.7 Internal transfers, that is, transfers from one trading account to another within the Company between third parties, are prohibited.
. 9.8 If the Client has an obligation to pay the Company any amount that exceeds the trading account equity, the Client must immediately pay the excess amount upon the occurrence of the obligation.
9.9 All incoming payments are credited to the Client's trading account no later than within 2 (two) business days after the funds are received by the Company.
9.10 The currency of the Client's trading account is the US dollar. Funds transfers made in a currency other than the currency of the trading account will be automatically converted at the current internal rate of the Company.
9.11 The Company is entitled, but not obliged to cover the Client's commissions for depositing and withdrawing funds. Such fees may be charged to the Client in cases that the Company deems appropriate.
9.12 The Client's funds transferred to the Company's details to replenish his trading account are considered as "Client's Money". These funds are no longer considered "Client’s Money" from the moment they are placed as margin for opening positions.
9.13 Unless otherwise specified, the Company will deposit the Client's money into one or more separate accounts opened with a regulated financial institution controlled or not controlled by the Company, but separate from the Company's money. This means that all client money is treated as belonging to the Clients and under no circumstances will the Company use it to fulfill any obligations of the Company.
9.14 The Company is not responsible for the solvency, actions or omissions of any institution in which Clients' money is stored, regardless of jurisdiction.
9.15 The Company will not pay interest on any Client money held in the Company's accounts, whether or not the Company receives interest on those deposits from the financial institution holding the funds.
9.16 Any transfers will become effective only after the Company's systems have made the appropriate deposits or withdrawals from the relevant account, and although the Company will make every reasonable effort to ensure the timeliness of any transfers, it cannot determine exactly how long this process may take. The Company is not responsible for any delays or losses that may arise if the Client provided the Company with incorrect or incomplete information.
9.17 The Company is not responsible for any delay in transferring funds if the reason is beyond the control of the Company.
9.18 The Company reserves the right to request additional information or documentation to ensure that the relationship between the Client and the Company, including but not limited to deposits and withdrawals, is legal or for any other reason in accordance with the regulatory obligations of the Company. The Client understands and accepts that under such circumstances, there may be a delay in processing the application, and / or the application may be rejected.
9.19 In the event that the Company is not satisfied with the foregoing and rejects the Client's application, the Company reserves the right to return the funds to the sender less any commission that may be required for the transfer. Any refund will be sent to the same details from which these funds were received.
9.20 Applications for replenishment of a trading account or withdrawal of funds from a trading account must be made in the Personal Area. Any other way to send such applications is not allowed.
9.21 The Company will take all reasonable steps to ensure that the Client is informed of the progress of his application for depositing or withdrawing funds, in particular with regard to the processing time of the application. Further information on processing times can be found on the Company's website, however this information is provided for indicative purposes only. The Client understands and accepts that there may be cases when the Company cannot guarantee the execution of the application within the agreed period due to events beyond the control of the Company.
9.22 If the Client receives money from the Company by mistake, he undertakes to inform the Company about it and agrees to keep these funds until the Company receives instructions regarding these funds. In the event that the Client uses any funds sent to him by the Company by mistake, the Company will have the right to claim these funds along with any profit received from the use of these funds. The Company will not compensate the Client for losses incurred by the Client as a result of using funds received by the Client from the Company by mistake. The requirement for a full refund remains in effect.
9.23 The Company, its distributors and licensees, and employees and directors are not responsible for any loss or damage that Clients may suffer as a result of technical failures or other harmful activities directed at the site.
9.24 If the Client's account has been inactive for 12 months, the Company reserves the right to terminate this Agreement in accordance with clause 2. After the termination of the Agreement, if there is a positive balance on the Client's account and the Company cannot contact the Client, the funds will continue to remain on the inactive account and, subject to receiving a request from the Client, will be transferred to his details. For the purposes of this paragraph, an account is considered inactive if, within 12 months, the Client has not performed any operations in relation to the account.
Appears in 1 contract
Sources: Client Agreement