Depot Maintenance. For Hardware supported by depot maintenance, if the problem cannot be resolved through telephonic support, InterCept shall ship loaner replacement Hardware Monday through Friday (except on days that InterCept’s office is closed) for next business day delivery, and Customer shall pack and deliver the defective Hardware to InterCept for repair. InterCept shall either repair the Hardware or replace it with equivalent Hardware at InterCept’s discretion. Unless otherwise specified in any Related Agreement, InterCept will pay all freight charges for the delivery of Hardware and Customer will pay all freight charges for the return of Hardware.
Appears in 2 contracts
Sources: Item Processing Services Order (Chino Commercial Bancorp), Master Agreement for Provision of Hardware, Software and/or Services (Tidelands Bancshares Inc)
Depot Maintenance. For Hardware supported by depot maintenance, if the ----------------- problem cannot be resolved through telephonic support, InterCept shall ship loaner replacement Hardware Monday through Friday (except on days that InterCept’s 's office is closed) for next business day delivery, and Customer shall pack Pack and deliver the defective Hardware to InterCept for repair. InterCept shall either repair the Hardware or replace it with equivalent Hardware at InterCept’s 's discretion. Unless otherwise specified in any Related Agreement, InterCept will pay all freight charges for the delivery of Hardware and Customer will pay all freight charges for the return of Hardware.
Appears in 1 contract
Sources: Master Agreement for Provision of Hardware, Software and/or Services (Ucb Financial Group Inc)