Common use of Designated Point of Contact Clause in Contracts

Designated Point of Contact. ‌ 13.1 In order to facilitate familiarity with each user agency’s DER and specific testing needs, the TPA must assign a point of contact (POC) to the user agency accounts. The TPA may assign a single POC per employer group. For example, one POC for FMCSA-covered employers and one POC for FTA-covered employers. 13.2 The POC must be able to demonstrate comprehensive knowledge of federally- mandated drug and alcohol testing regulations and be able to provide accurate technical assistance and regulatory guidance to user agencies. 13.3 The POC must be available to provide user agency DERs with training related to the use of the TPA’s result reporting system, submittal of random pool updates and other tools used in the administration of the testing program. 13.4 The point of contact assigned to FTA-covered employers must attend the free FTA Drug and Alcohol Program National Conference or a free FTA One-Day Regional Seminar, at least once, during the contract period.

Designated Point of Contact. ‌ 13.1 In order to facilitate familiarity with each user agency’s DER and specific testing needs, the TPA must assign a point of contact (POC) to the user agency accounts. The TPA may assign a single POC per employer group. For example, one POC for FMCSA-covered employers and one POC for FTA-covered employers. 13.2 The POC must be able to demonstrate comprehensive knowledge of federally- mandated drug and alcohol testing regulations and be able to provide accurate technical assistance and regulatory guidance to user agencies. 13.3 The POC must be available to provide user agency DERs with training related to the use of the TPA’s result reporting system, submittal of random pool updates and other tools used in the administration of the testing program. 13.4 The point of contact assigned to FTA-covered employers must attend the free FTA Drug and Alcohol Program National Conference or a free FTA One-Day Regional Seminar, at least once, during the contract period.