Common use of Direct Debit Request Service Agreement Clause in Contracts

Direct Debit Request Service Agreement. Debiting details: The contracted Plan with monthly payments in advance will be debited to the customer’s account upon connection with Aussie Broadband Pty Ltd. An Excess Data Charge if applicable. Other charges including VOIP services, Pay TV or other additional services will be debited to the customer’s account as per the separate individual contract The Customer will be advised 14 days in advance of any changes to the Credit Card/Direct Debit arrangements. For all matters relating to the Credit Card/Direct Debit arrangements, the Customer can: • Call our Customer Information line on 1300 880 905 • Visit our office (Information supplied as below) • Email us at ▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇ • Send written correspondence outlining the request/issue to the above address and allow 7 working days for the amendments to take effect. The customer should be aware that Direct Debiting through BECS is not available on all accounts and Account details should be checked against a recent statement from their Financial Institution. If you are in any doubt, you should check with your Ledger Financial Institution before completing the drawing authority. It is your responsibility to ensure sufficient cleared funds are in the nominated debiting account when the payments are to be drawn. If the due date for payment falls on a non-working day or public holiday, the payment will be processed on the next working day. If the Customer is in any doubt, please refer to point 3 for further clarifications. For returned unpaid transactions, the following procedures will apply: The Customer will be emailed to advise that the payment has been rejected within 2 working days. If no response has been received within a period of 2 working days, the Customer’s account will be suspended until the matter has been resolved. Fees and charges: $5.50 Returned Unpaid Transaction Fee applies. $5.50 Administration fee for all Credit Card/Direct Debit transactions retried for payment applies.