Common use of Disaster Recovery Testing Clause in Contracts

Disaster Recovery Testing. Service Provider will be responsible for the development and modification of Disaster Recovery testing for the Services in coordination with DIR and DIR Customers. Such tests will be scheduled in compliance with Exhibit 16. Service Provider’s responsibilities include: 1. Establish joint test objectives with DIR and DIR Customers designed to verify that all systems will be available within an established timeframes. 1.1. Provide for DIR and DIR Customer acceptance of test plan. 2. Schedule and test all components of the Disaster Recovery plans as required in cooperation with DIR and DIR Customers. 3. Schedule testing dates with DIR and DIR Customer’s approval and give DIR and DIR Customers the opportunity to observe and participate in the tests. 3.1. Record and report to DIR when a DIR Customer chooses not to test, including the identification of the affected DR Plans and Applications. 4. Assume coordination and administrative responsibility for Third Party Vendors utilized by DIR and DIR Customers during testing in accordance with the Disaster Recovery plans. 5. Continue to operate and manage the Services during periodic Disaster Recovery tests. 6. Provide DIR and DIR Customers with a formal report of the test results within thirty (30) days of each test. At a minimum, these reports should include: 6.1. The results achieved. 6.2. A comparison of the results to the measures and goals identified in the respective plans. 6.3. A report on the feedback from Authorized Users as to the adequacy of continuity for their respective areas. 6.4. A plan and a schedule to remedy any gaps revealed during testing. 6.5. Through coordination with DIR Customer ensure that Application integrity exists after restoration in accordance with the formal DR Plan. 7. Retest within ninety (90) days if any disaster simulation(s) fails to achieve specified results as a result of Service Provider’s failure to perform its responsibilities. 7.1. Update the Disaster Recovery plans upon re-testing and verify that the remedy was successful.