Disaster Recovery Testing. i. Formal documentation describing the disaster recovery testing process for the Services shall be reviewed and updated at least annually. ii. The backup/restore procedures upon which the Services’ disaster recovery processes are based shall undergo continuous testing as part of regular capacity management exercises. iii. A complete test of the Services’ disaster recovery process, including simulation of datacenter failure, shall be conducted on an annual basis. Each test shall be followed by a report of the testing exercise, confirmation whether current RTO and RPO targets were met, as well as lessons learned and process improvements to decrease RTO and RPO values.
Appears in 2 contracts
Sources: End User License Agreement, End User License Agreement