Common use of Dispute Resolution in Matters Relating to the Rx Card Clause in Contracts

Dispute Resolution in Matters Relating to the Rx Card. Except as otherwise required by applicable state law, the following is the Rx Card Program’s dispute resolution procedure: (a) If for any reason you become dissatisfied with the level of service provided by the Rx Card Program, you may contact our Rx Card Customer Service Department, toll-free, at: (▇▇▇) ▇▇▇-▇▇▇▇. (b) The Rx Card Program’s cardholders always have the option of filing a complaint or asking any question in writing. Please address your inquiries to: The Rx Card Program will provide a written response to your inquiry within fifteen (15) days of receipt. When submitting your inquiry please include the following: (i) Your name, address and telephone number; (ii) The details surrounding the reason for your inquiry or complaint; (iii) Information concerning the efforts that you have made to resolve the matter; (iv) All responses that other parties have made in response to your complaint; and (v) How you would like to see that matter resolved