Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts directly on (▇▇) ▇▇▇▇ ▇▇▇▇ and confirm by notice in writing as soon as possible so that we can resolve your query as quickly as possible. Alternatively, you can contact your financial institution directly. 5.2 If, as a result of our investigations, we conclude that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account accordingly. We will also notify you in writing of the amount by which your account has been adjusted. 5.3 If, as a result of our investigations, we conclude that your account has not been incorrectly debited we will respond to your query by providing you with clarification.
Appears in 5 contracts
Sources: Account Terms and Conditions, Account Terms and Conditions, Account Terms and Conditions
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 02 4302 9000 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directly.
5.2 If, institution. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 4 contracts
Sources: Enrolment Contract, Enrolment Contract, Enrolment Contract
Dispute. 5.1 If you You believe that there has been an error in debiting your Your account, you You should notify Client Accounts Us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 1300 160 160 and confirm by that notice in writing with Us as soon as possible so that we can resolve your Your query as quickly as possiblemore quickly. Alternatively, you Alternatively You can contact your take it up directly with Your financial institution directlyinstitution.
5.2 If, If We conclude as a result of our investigations, we conclude Our investigations that your Your account has been incorrectly debited we We will respond to your Your query by arranging for your Your financial institution to adjust your Your account (including interest and charges) accordingly. We .
5.3 e will also notify you You in writing of the amount by which your Your account has been adjusted.
5.3 If, 5.4 If We conclude as a result of our investigations, we conclude Our investigations that your Your account has not been incorrectly debited we We will respond to your Your query by providing you You with clarificationreasons and any evidence for this finding in writing.
Appears in 4 contracts
Sources: Transaction and Savings Accounts Overdraft Facility, Transaction and Savings Accounts Overdraft Facility, Transaction and Savings Accounts Overdraft Facility
Dispute. 5.1 1. If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) at ▇▇▇▇ ▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directlyinstitution.
5.2 If, 2. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, 3. If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 3 contracts
Sources: Direct Debit Request Service Agreement, Direct Debit Request Service Agreement, Direct Debit Request Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 1300 651 988 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directlydirect.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 3 contracts
Sources: Direct Debit Service Agreement, Direct Debit Request and Service Agreement, Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 0357 758 555 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directly.
5.2 If, direct. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 3 contracts
Sources: Direct Debit Service Agreement, Direct Debit Service Agreement, Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directly.
5.2 If, direct. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 3 contracts
Sources: Direct Debit Service Agreement, Direct Debit Service Agreement, Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 1800 811 855 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directly.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 2 contracts
Sources: Easy Pay Request and Agreement, Easy Pay Request and Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 08 9249 3646 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directly.
5.2 If, direct. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 2 contracts
Sources: Direct Debit Service Agreement, Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 08 8282 5100 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directlydirect.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 2 contracts
Sources: Direct Debit Agreement, Direct Debit Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 1800 060 556 and confirm by that notice in writing as soon as possible so that we can resolve your query as quickly as possiblequery. Alternatively, you can contact take it up with your financial institution directly.
5.2 If, direct. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges ) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If. If we conclude, as a result of our investigations, we conclude that your account has not been incorrectly debited debited, we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 2 contracts
Sources: Direct Debit Request Service Agreement, Direct Debit Request Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directly.
5.2 If, . If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 2 contracts
Sources: Membership Agreement, Reference Guide
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 1300 650 542 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, you can contact take it up directly with your financial institution directlyinstitution.
5.2 If, as a result of If our investigations, we investigations conclude that your account has been incorrectly debited debited, we will respond to your query by arranging within a reasonable period for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, as a result of If our investigations, we investigations conclude that your account has not been incorrectly debited debited, we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 2 contracts
Sources: Direct Debit Request Service Agreement, Direct Debit Request Service Agreement
Dispute. 5.1 If you You believe that there has been an error in debiting your Your account, you You should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ and confirm by that notice in writing with us as soon as possible so that we can resolve your Your query as quickly as possiblemore quickly. Alternatively, you Alternatively You can contact your take it up directly with Your financial institution directlyinstitution.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your Your account has been incorrectly debited we will respond to your Your query by arranging for your Your financial institution to adjust your Your account (including interest and charges) accordingly. We will also notify you You in writing of the amount by which your Your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your Your account has not been incorrectly debited we will respond to your Your query by providing you You with clarificationreasons and any evidence for this finding in writing.
Appears in 2 contracts
Sources: Direct Debit Request Service Agreement, Direct Debit Request Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 1300 788 029 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directlyinstitution.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 2 contracts
Sources: Direct Debit Service Agreement, Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 08 8536 5400 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directlydirect.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 2 contracts
Sources: Direct Debit Agreement, Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 9342 3400 and confirm by that notice in writing as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directlydirect.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges ) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 2 contracts
Sources: Direct Debit Request Service Agreement, Direct Debit Request Service Agreement
Dispute. 5.1 1. If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) at ▇▇▇▇ ▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directlyinstitution.
5.2 If, 2. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, 3. If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 2 contracts
Sources: Direct Debit Request Service Agreement, Direct Debit Request Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 08 8531 4600 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directlydirect.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 1300 700 929 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directly.
5.2 If, direct. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇▇ and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, you can contact your financial institution directly.
5.2 If, for assistance. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited debited, we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited debited, we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 0738725700 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directly.
5.2 If, institution. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 1800 177 244 and confirm by that notice in writing as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directlydirect.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond response to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 03 8060 4277 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directly.
5.2 If, direct. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly by telephoning us on (▇▇) ▇▇▇▇ ▇▇▇▇ the numbers set out in clause 8 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, you can contact take this up with your financial institution directly.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding.
Appears in 1 contract
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 02 8438 7999 and confirm by that notice with us (in writing writing) as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directly.
5.2 If, institution. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts directly can:
a) take it up with your financial institution direct; and/ or b) call us on (▇▇) ▇▇▇▇ ▇▇▇ ▇▇▇ and confirm by notice the details in writing to us as soon as possible so that we can resolve your query as quickly as possible. Alternatively, you can contact your financial institution directlymore quickly.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 1300 847 328 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directly.
5.2 If, institution. • If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . • If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 8625 3407 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directlyinstitution.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Request
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 1300 970 024 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directly.
5.2 If, direct. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 6.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 9231 0900 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblequery. Alternatively, Alternatively you can contact take it up directly with your financial institution directlyinstitution.
5.2 If, 6.2 If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited debited, we will respond to your query by arranging for your financial financialquickly. institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, 6.3 If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited debited, we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 0283236666 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact your financial institution directly.
5.2 If, for assistance. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ [1300 ] and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directly.
5.2 If, direct. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 1800 349 698 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directly.
5.2 If, direct. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts HubHello directly on (▇▇) ▇▇▇▇ ▇▇▇▇ and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directlyinstitution.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts directly us direct on (▇▇) ▇▇▇▇ ▇▇▇▇ 03 8588 8888 and confirm by that notice in writing to us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, you can contact take it up with your financial institution directlydirect.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited debited, we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited debited, we will respond to your query by providing you with clarificationa reason and any evidence of this finding in writing.
Appears in 1 contract
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 03 88782136 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directly.
5.2 If, institution. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 1800 333 004 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblequickly. Alternatively, Alternatively you can contact take it up with your financial institution directly.
5.2 If, direct. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 0434 217 596 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directly.
5.2 If, direct. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 0428 466 971 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directly.
5.2 If, direct. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts directly on (▇▇) ▇▇▇▇ ▇▇▇▇ and confirm by notice in writing as soon as possible so that we can resolve your query as quickly as possible. Alternatively, you can contact your financial institution directly.
5.2 If, as a result of our investigations, we conclude that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, as a result of our investigations, we conclude that your account has not been incorrectly debited we will respond to your query by providing you with clarification.. Direct Debit Service Agreement 2
Appears in 1 contract
Sources: Account Terms and Conditions
Dispute. 5.1 5.1. If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ and confirm by notice in writing as soon as possible so that we can resolve your query as quickly as possibleor at ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇.▇▇▇.▇▇. Alternatively, you can contact your financial institution directly.
5.2 If, for assistance. 5.2. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging within a reasonable period for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . 5.3. If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Dispute. 5.1 5.1. If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ and confirm by notice in writing as soon as possible so that we can resolve your query as quickly as possibleor at ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇.▇▇▇.▇▇. Alternatively, you can contact your financial institution directlyfor assistance.
5.2 If, 5.2. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging within a reasonable period for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, 5.3. If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) 1800 462 668 or ▇▇▇▇ ▇@▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇ and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directlyinstitution.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 3844 5300 and confirm by that notice in writing as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directlydirect.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directly.
5.2 If, direct. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (in- cluding interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) 03 9662 3388 | ▇▇▇▇ ▇@▇▇▇▇▇.▇▇▇.▇▇ and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directly.
5.2 If, direct. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 5.1. If you believe that there has been an error in debiting your account, you should notify Client Accounts directly on (▇▇) ▇▇▇▇ ▇▇▇▇ and confirm by notice in writing as soon as possible so that we can resolve your query as quickly as possible. Alternatively, you can contact your financial institution directly.
5.2 5.2. If, as a result of our investigations, we conclude that your account has been incorrectly debited we will respond to your query by arranging for work with you and your financial institution to adjust your account accordingly. We will also notify you in writing of rectify the amount by which your account has been adjustederror.
5.3 5.3. If, as a result of our investigations, we conclude that your account has not been incorrectly debited we will respond to your query by providing you with clarification.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 03 5422 2255 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directly.
5.2 If, direct. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 1800 333 613 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directlyinstitution.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 08 8278 0208 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directlyinstitution.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 0747432509 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact your financial institution directly.
5.2 If, for assistance. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your accountaccount , you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 9291 1500 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directly.institution
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Dispute. 5.1 4.1. If you believe that there has been an error in debiting your accountAccount, you should notify Client Accounts directly on (▇▇) us immediately by using our mobile platform or by sending us your merchant an email at their designated support address or to ▇▇▇▇ ▇▇▇▇@▇▇▇▇▇▇▇▇▇▇.▇▇▇ and confirm by notice in writing as soon as possible so that we can resolve your query as quickly soon as possible. Alternatively, Alternatively you can contact your financial institution directly.
5.2 If, 4.2. If we conclude as a result of our investigations, we conclude investigations that your account Account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account Account accordingly. We will also notify you in writing of the amount by which your account Account has been adjusted.
5.3 If, 4.3. If we conclude as a result of our investigations, we conclude investigations that your account Account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding.
Appears in 1 contract
Sources: Direct Debit Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 1300 788 029 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directlyinstitution.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to institutionto adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 1300 242 537 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact your financial institution directlyinstitution.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 03 8843 0700 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directly.
5.2 If, direct. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 1300 671 799 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directly.
5.2 If, direct. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇.▇▇ or phone ▇▇ ▇▇▇▇ ▇▇▇▇ and confirm by notice in writing as soon as possible so that we can resolve your query as quickly as possibleduringbusiness hours. Alternatively, you can contact your financial institution directlyfor assistance.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited debited, we will respond to your query by arranging within a reasonable period for your financial institution to adjust your account (including interest and charges) accordingly. .
5.3 We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited debited, we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 1300 946 898 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directlyinstitution.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 08 8205 8000 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directly.
5.2 If, institution. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 02 9687 2800 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directly.
5.2 If, institution. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on by contacting us (▇▇see details in Correspondence with us) ▇▇▇▇ ▇▇▇▇ and confirm by confirm that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, you can contact take it up with your financial financial institution directly.
5.2 If, . If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond contact you to your query by providing find out what you with clarificationwould like us to do. You may, for instance, like us to cancel that particular payment or try charging the account again.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 13 35 66 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directlyinstitution.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing. We will respond to you within seven days.
Appears in 1 contract
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 02 9911 7200 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directly.
5.2 If, institution. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 0296236403 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directly.
5.2 If, institution. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 1300 700 929 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up with your financial institution directly.
5.2 If, direct. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We W e will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on 02 8524 9900 and confirm that notice in writing with us (▇▇) ▇▇▇▇ ▇▇▇▇ and confirm by notice in writing ▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇) as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, you can contact take it up directly with your financial institution directlyinstitution.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited debited, we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited debited, we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇ 07 5495 2156 and confirm by that notice in writing with us as soon as possible so that we can resolve your query as quickly as possiblemore quickly. Alternatively, Alternatively you can contact take it up directly with your financial institution directly.
5.2 If, institution. If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We W e will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, . If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract
Sources: Direct Debit Service Agreement
Dispute. 5.1 If you believe that there has been an error in debiting your account, you should notify Client Accounts us directly on (▇▇) ▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇.▇▇ and confirm by notice in writing as soon as possible so that we can resolve your query as quickly as possibleor phone 131118 (please follow the prompts to Credit Management). Alternatively, you can contact your financial institution directlyfor assistance.
5.2 If, If we conclude as a result of our investigations, we conclude investigations that your account has been incorrectly debited debited, we will respond to your query by arranging within a reasonable period for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If, If we conclude as a result of our investigations, we conclude investigations that your account has not been incorrectly debited debited, we will respond to your query by providing you with clarificationreasons and any evidence for this finding in writing.
Appears in 1 contract