DISPUTES SETTLEMENT PROCEDURE. In relation to any matter that may be in dispute between the parties to this Agreement, the parties: (1) Will attempt to resolve the matter at the workplace level, including for example: • The employee and his or her supervisor meeting and conferring on the matter; • if the matter is not resolved at the meeting, the parties arranging further discussions involving more senior levels of management. (2) Acknowledge the right of either party to appoint another person to act for the party in relation to resolving the matter at the workplace level. (3) Agree to allow either party to refer the matter to mediation or the Australian Industrial Relations Commission if the matter can not be resolved at the workplace level. (4) Agree that if either party refers the matter to mediation, both parties will participate in the mediation process in good faith. (5) Acknowledge the right of either party to appoint, in writing, another person to act for the party in relation to the mediation process. (6) agree that while the parties attempt to resolve the matter: • The parties continue to work in accordance with normal work practices unless the employee has a reasonable concern about an imminent risk to his or her health or safety. • Even if the employee has a reasonable concern about an imminent risk to his or her health and safety, the employee must not unreasonably fail to comply with a direction by his or her employer to perform other available work whether at the same workplace or another workplace, which is safe and appropriate for the employee to perform. • The parties must co-operate to ensure the dispute resolution procedure is carried out as quickly as is reasonably possible.
Appears in 3 contracts
Sources: Employee Collective Agreement, Employee Collective Agreement, Employee Collective Agreement