Documentation of Transactions. Terminal Transfers You can get a receipt at the time you make any EFT to or from your account using one of our ATMs or at a point-of-sale terminal. If you do not receive a receipt for a transaction conducted at a CNB ATM, please contact us at (▇▇▇) ▇▇▇-▇▇▇▇. Preauthorized Credits If you have arranged to have direct deposits made to your account at least once every sixty (60) days from the same person or company, you can check City National Online, our Mobile Banking service, Telephone Banking service, enroll in account alerts or call us at (▇▇▇) ▇▇▇-▇▇▇▇ to find out whether the deposit has been made. Periodic Statements We will send you or make available to you online, as you designate, a monthly account statement for your account(s), showing your EFTs and other activity from and to each account. You are responsible to promptly review your statement for accuracy. You are responsible to us for all damages or liability arising by reason of your failure to abide by the terms and conditions of this Agreement as they apply to our consumer EFT services or misrepresentations concerning your use of your Check Card, ATM Card, our City National Online or Mobile Banking services, or other EFT services, to the extent permitted by law. Tell us AT ONCE by calling us toll free at (▇▇▇) ▇▇▇-▇▇▇▇ if you believe your Check Card or ATM Card, the card number for either card, your PIN, or your City National Online or Mobile Banking login information or password has been lost or stolen or disclosed to an unauthorized person. Also tell us immediately if any of your accounts have been accessed or an EFT has occurred without your permission. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum available overdraft protection). If you tell us within two (2) Business Days, you can lose no more than $50 if someone used your card, PIN, or online or mobile login credentials without your permission, or otherwise initiated an unauthorized EFT. If you do NOT tell us within two (2) Business Days after you learn of the loss or theft of your Check Card or ATM Card, PIN, password or online login credentials, and we can prove we could have stopped someone from making an EFT without your permission if you had told us, you could lose as much as $500. Also, if your statement shows transfers that you did not make, tell us AT ONCE. If you do not tell us within sixty (60) days after the first statement which shows the transfer was mailed to you, you may not get back any money you lost after the sixty (60) days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods. To report an error or to contact us, you may call us toll free at (▇▇▇) ▇▇▇-▇▇▇▇ or write us at City National Bank, ▇▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇., ▇▇▇ ▇▇▇▇▇, ▇▇▇ ▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇, Attn.: Deposit Services.
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Sources: Deposit Account Agreement, Deposit Account Agreement, Deposit Account Disclosures