Don'ts. × Take possession of any original document from the patient at any point of time. × Send beneficiaries home during the waiting period of preauthorization approval. × Send for preauthorization approval in duplicate. × Misuse Telephonic intimation for approval for non-emergency cases. × Update operation notes and discharge summary for those cases in which surgery has not been performed. × Apply for multiple procedures for the same patient without clinical justification. × Submit pre-authorization approval repeatedly for the same patient. × Send patient or patient‟s relative to Trust / ISA office for approval and enhancement as preauthorization has to be obtained only from the hospital. × Mention wrong telephone numbers of treating doctors on the preauthorization as this may cause delay in issue of pre authorization. × Submit clinical photograph, which is incomplete and inconclusive. The postoperative photograph should reveal as much as possible the operative site and the beneficiaries face. × Collect any amount towards follow-up consultation & medicines for those cases where follow-up packages are provided, as the services are inherent with the pre-defined package. × Collect money from beneficiaries / family to procure blood / blood products but facilitate to procure in case it is not available within the hospital blood bank except in case of hematological disorders.
Appears in 2 contracts
Sources: Memorandum of Understanding, Memorandum of Understanding