Common use of Drop Shipment Clause in Contracts

Drop Shipment. Coaches who drop-ship to a Customer, i.e., Coaches who receive payment from their Customers directly and then purchase the products themselves from Beachbody and have the order shipped directly by Beachbody to that Customer, are responsible for any questions, concerns, issues and any and all other elements of customer service that their Customer may have with that order. Because the Customer has purchased and paid the Coach directly (i.e., they did not complete a recorded and trackable transaction directly with Beachbody), the Coach is the only entity who is able to track and service the order, and, therefore, the Coach is entirely responsible for managing such orders. Coaches are not permitted to refer Customers of drop-shipments directly to Beachbody. Coaches are solely responsible to accept properly returned product and, as applicable, refund purchases directly with their Customers. Coaches understand and agree that if Beachbody issues any refunds to a Coach’s Customer who has paid their Coach directly, then Beachbody may, without limitation of any other rights, deduct such amounts (along with corresponding commissions and other compensation plan adjustments) from the Coach’s commissions. Although Coaches are independent contractors, they represent the image of Beachbody in the field, and, therefore Coaches must ensure that their Customers always receive service in a professional, efficient, and courteous manner. Any failures to provide such service may lead to disciplinary action in accordance with these Policies and Procedures (which may, without limitation, include termination of the Coach’s business for any material or repeat violations).

Drop Shipment. Coaches who drop-ship to a Customer, i.e., Coaches who receive payment from their Customers directly and then purchase the products themselves from Beachbody and have the order shipped directly by Beachbody to that Customer, are responsible for any questions, concerns, issues and any and all other elements of customer service that their Customer may COACH POLICIES and PROCEDURES/COACH COMPENSATION PLAN have with that order. Because the Customer has purchased and paid the Coach directly (i.e., they did not complete a recorded and trackable transaction directly with Beachbody), the Coach is the only entity who is able to track and service the order, and, therefore, the Coach is entirely responsible for managing such orders. Coaches are not permitted to refer Customers of drop-shipments directly to Beachbody. Coaches are solely responsible to accept properly returned product and, as applicable, refund purchases directly with their Customers. Coaches understand and agree that if Beachbody issues any refunds to a Coach’s Customer who has paid their Coach directly, then Beachbody may, without limitation of any other rights, deduct such amounts (along with corresponding commissions and other compensation plan adjustments) from the Coach’s commissions. Although Coaches are independent contractors, they represent the image of Beachbody in the field, and, therefore Coaches must ensure that their Customers always receive service in a professional, efficient, and courteous manner. Any failures to provide such service may lead to disciplinary action in accordance with these Policies and Procedures (which may, without limitation, include termination of the Coach’s business for any material or repeat violations).