Electronic Document Delivery. By agreeing to electronic delivery, you consent to receive all Account Documents electronically. “Account Documents” include notices, disclosures, account statements, regulatory communications (e.g., prospectuses, proxy solicitations, privacy notices), trade confirmations, tax documents, and any other relevant information or records related to your Account, this Agreement (including amendments), and any services provided to you by Apex, Firstrade or other parties related to your investments. You confirm that you can access, view, download, save, and print any electronic Account Documents for your records. Firstrade’s primary communication methods include (A) posting information on the Website, (B) providing information via the App, (C) sending emails to your email address of record, and (D) providing notices directing you to the Platform, if required by law. Firstrade may post Account Documents on the Website without prior notice to you, unless required by law. Firstrade may also deliver Account Documents to your postal or email address of record or via the Platform. Any Account Documents provided in these ways are considered personally delivered to you once sent or posted, regardless of whether you receive them. All email notifications about Account Documents will be sent to your email address of record. You agree to maintain the email address you provided until you notify Firstrade of a new one. Email communications from Firstrade may be sent at any time of day. You are responsible for ensuring that Firstrade emails are not marked as spam, and Firstrade will charge a fee for re-delivery via postal mail if you fail to maintain a valid, deliverable email address. You also agree to check the Website regularly to avoid missing updates or important communications. If you allow someone else to access the email account linked to Firstrade, you accept the risk that they may see sensitive information. If you use a work email, you acknowledge that your employer or other employees may have access to Account Documents. You understand the internet is not secure and agree not to send any confidential information (e.g., account numbers, passwords) in unencrypted emails. Communications sent over the Internet may be accessed by unauthorized third parties, and you agree to hold Firstrade and its Affiliates, officers, and employees harmless for any such access, regardless of the cause. You agree to review all Account Documents promptly and notify Firstrade in writing within five days of delivery if you have any objections. If no objections are made within this time, Firstrade will consider the information accurate and final. You will contact Firstrade if you have any issues accessing the Account Documents. If you fail to maintain a valid and deliverable email address, Firstrade may charge you a fee for re-delivery of certain documents by postal mail, as outlined in the Fee Schedule. You may request electronic copies of account statements and trade confirmations, subject to availability. Consent to electronic document delivery is required to establish and maintain a Firstrade Account. You may revoke or restrict your consent to electronic delivery by notifying Firstrade in writing; however, Firstrade reserves the right to restrict, close, or terminate access to your account if you do so. Firstrade may occasionally provide Account Documents by mail without revoking your consent. Revoking or restricting consent, or receiving paper copies, does not affect the validity of prior electronic communications. To receive electronic deliveries, you must have a computer or mobile device with Internet access, a valid email address, and the capability to download any necessary applications. If you wish to download, print, or save any information, you will need access to a printer or other storage device. By agreeing to electronic delivery, you confirm that you understand and accept these terms. You agree to maintain a valid email address and internet access, and you will immediately notify Firstrade in writing if your email address changes.
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Sources: Customer Account Agreement, Customer Account Agreement