Email Servers. Cloud Voice Contact can be connected to email servers to send and receive emails using the POP3, SMTP and IMAP protocols. This allows customers to use existing email services such as Gmail or M365 and multiple email addresses can be configured, which can then be assigned to different queues. Cloud Voice Contact supports both a basic and the OAuth2 authentication type and will attempt to authenticate the credentials when the settings are saved. You should check what settings are required by your email provider.
Appears in 3 contracts
Sources: Definitions and Interpretation Agreement, Cloud Voice Services Agreement, Cloud Voice Services Agreement