Encryption Keys. 16.1 Where, in order to make use of the Service, the Customer is provided with any encryption keys by 2Connect, those encryption keys shall be held at the risk of the Customer and it shall be the sole responsibility of the Customer to ensure that those encryption keys are kept safe and secure. The Customer acknowledges that 2Connect shall not be able to undertake the restoration of any data where the Customer has lost any applicable encryption key provided to it and that 2Connect shall have no liability to the Customer in such circumstances.
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Sources: Terms and Conditions, Terms and Conditions, Terms and Conditions