Common use of End-User Requirements to Use the Service Clause in Contracts

End-User Requirements to Use the Service.  End-users will utilize departmental (local) IT contact for first level triage of incidents and service requests, when available;  View IT Alerts for scheduled maintenance and outages;  Students must use UNM-owned pod, lab, and classroom computers to access software that is not available for personal use. For a list of software, see ▇▇▇▇://▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇▇/map;  Software can be installed from DVD’s or download links provided by UNM IT when the software is purchased. Appropriate hardware to read DVD’s and a network connection is required;  Responsible for installing software on the local device for use;  Responsible for adhering to the license agreement;  Assumes sole responsibility for the compatibility of software with other applications and any other integrated devices.

Appears in 2 contracts

Sources: Software Distribution Service Level Agreement (Sla), Software Distribution Service Level Agreement (Sla)