End User Responsibilities. End User is responsible for providing sufficient information and data to allow VECTRA to readily reproduce all reported Errors. If VECTRA believes that a problem reported by End User may not be due to an Error in the Software or cannot be readily reproduced VECTRA will so notify End User. End User shall document and promptly report all Errors to VECTRA and take all steps necessary to carry out procedures for the rectification of Errors or malfunctions within a reasonable time after such procedures have been received from VECTRA.
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Sources: Terms of Service, Terms of Service, Terms of Service