Common use of End User Responsibilities Clause in Contracts

End User Responsibilities. End-User shall be responsible for: A. Providing facilities (as mutually agreed to by End-User and ISI) necessary to allow ISI to collect CDR generated by those End-User-premise telephone systems and other sources (each, a “Data Source” and collectively, “Data Sources”), which may be identified in further detail in a written proposal (“Quote”). Typical facility requirements include, but are not limited to: (i) Provisioning of Data Sources to generate CDR via an ISI-supported method and format. (ii) Providing a secure location for any necessary on-site data collection hardware and/or software device (“Device”), equipped with 110 volt AC power and Data Source connectivity, should ISI be providing a hardware Device to End-User. (iii) Providing a suitable physical or virtual server environment for software Device installation should ISI be providing a software Device to End-User. (iv) Reliable IP network connectivity and network security rights to allow the Device and/or each Data Source to transport CDR to the ISI data center via the public internet using a secure FTP protocol. B. Ensuring the continued flow of CDR in the format accepted by ISI at the time of initial activation or at any subsequent time during the Term. End- User agrees to notify ISI of any Data Source modifications affecting CDR output. If the data generated by a Data Source is incorrect, incomplete or not in the format expected, End-User acknowledges responsibility to pay additional fees associated with work required to correct, complete or otherwise repair the data for processing. In the event a Data Source is upgraded, replaced or otherwise modified such that the CDR interface, account profile or databases must be substantially reconfigured, End-User acknowledges responsibility to pay fees associated with such additional work. However, if correction is not feasible due to missing or corrupt data or other condition rendering the CDR unusable, ISI shall not be obligated to perform any such additional work. C. Facilitating suitable remote access for ISI to configure, maintain and troubleshoot any Device and on-site access, by mutual arrangement, in the event ISI must dispatch a technical representative for service or replacement. D. Notifying the Local Exchange carrier, ▇▇ ▇▇▇▇▇▇▇, hosted VoIP provider, Centrex provider, Calling Card provider, or Cellular Phone carrier, or other similar provider to supply ISI with a periodic CDR feed via a mutually agreed upon media and format, if Data Sources identified in the Quote include carrier feeds or off-premise hosted service providers. E. Assigning at least one (1) person to be trained by ISI and serve as the authorized point of contact for technical assistance requests. F. Providing information for ISI’s configuration of Infortel® Select services, including an inventory of trunk facilities, call rating specifications, initial extension/user/department information and periodic updates (as required) to reflect adds, moves, changes or deletions. G. Using the Software and Device only as authorized in writing by ISI. H. Returning any hardware Device to ISI, and uninstalling and discontinuing use of any software Device, within thirty (30) days after termination of this Agreement. I. Ensuring compliance with this Agreement by Authorized Users.

End User Responsibilities. End-User shall be responsible for: A. Providing facilities (as mutually agreed to by End-User and ISI) necessary to allow ISI to collect CDR generated by those End-User-premise telephone systems and other sources (each, a “Data Source” and collectively, “Data Sources”), which may be identified in further detail in a written proposal (“Quote”). Typical facility requirements include, but are not limited to: (i) Provisioning of Data Sources to generate CDR via an ISI-supported method and format. (ii) Providing a secure location for any necessary on-site data collection hardware and/or software device (“Device”), equipped with 110 110- volt AC power and Data Source connectivity, should ISI be providing a hardware Device to End-User. (iii) Providing a suitable physical or virtual server environment for software Device installation should ISI be providing a software Device to End-User. (iv) Reliable IP network connectivity and network security rights to allow the Device and/or each Data Source to transport CDR to the ISI data center via the public internet using a secure FTP protocol. B. Ensuring the continued flow of CDR in the format accepted by ISI at the time of initial activation or at any subsequent time during the Term. End- User agrees to notify ISI of any Data Source modifications affecting CDR output. If the data generated by a Data Source is incorrect, incomplete incomplete, or not in the format expected, End-User acknowledges responsibility to pay additional fees associated with work required to correct, complete complete, or otherwise repair the data for processing. In the event a Data Source is upgraded, replaced replaced, or otherwise modified such that the CDR interface, account profile or databases must be substantially reconfigured, End-User acknowledges responsibility to pay fees associated with such additional work. However, if correction is not feasible due to missing or corrupt data or other condition rendering the CDR unusable, ISI shall not be obligated to perform any such additional work. C. Facilitating suitable remote access for ISI to configure, maintain and troubleshoot any Device and on-site access, by mutual arrangement, in the event ISI must dispatch a technical representative for service or replacement. D. Notifying the Local Exchange carrier, ▇▇ ▇▇▇▇▇▇▇, hosted VoIP provider, Centrex provider, Calling Card provider, or Cellular Phone carrier, or other similar provider to supply ISI with a periodic CDR feed via a mutually agreed upon media and format, if Data Sources identified in the Quote include carrier feeds or off-premise premises hosted service providers. E. Assigning at least one (1) person to be trained by ISI ▇▇▇ and serve as the authorized point of contact for technical assistance requests. F. Providing information for ISI’s configuration of Infortel® Select services, including an inventory of trunk facilities, call rating specifications, initial extension/user/department information and periodic updates (as required) to reflect adds, moves, changes or deletions. G. Using the Software and Device only as authorized in writing by ISI▇▇▇. H. Returning any hardware Device to ISI, and uninstalling and discontinuing use of any software Device, within thirty (30) days after termination of this Agreement. I. Ensuring compliance with this Agreement by Authorized Users.

End User Responsibilities. End-User shall be responsible for: A. Providing facilities (as mutually agreed to by End-User and ISI) necessary to allow ISI to collect CDR generated by those End-User-premise telephone systems and other sources (each, a “Data Source” and collectively, “Data Sources”), which may be identified in further detail in a written proposal (“Quote”). Typical facility requirements include, but are not limited to: (i) Provisioning of Data Sources to generate CDR via an ISI-supported method and format. (ii) Providing a secure location for any necessary on-site data collection hardware and/or software device (“Device”), equipped with 110 110- volt AC power and Data Source connectivity, should ISI be providing a hardware Device to End-User. (iii) Providing a suitable physical or virtual server environment for software Device installation should ISI be providing a software Device to End-User. (iv) Reliable IP network connectivity and network security rights to allow the Device and/or each Data Source to transport CDR to the ISI data center via the public internet using a secure FTP protocol. B. Ensuring the continued flow of CDR in the format accepted by ISI at the time of initial activation or at any subsequent time during the Term. End- User agrees to notify ISI of any Data Source modifications affecting CDR output. If the data generated by a Data Source is incorrect, incomplete incomplete, or not in the format expected, End-User acknowledges responsibility to pay additional fees associated with work required to correct, complete complete, or otherwise repair the data for processing. In the event a Data Source is upgraded, replaced replaced, or otherwise modified such that the CDR interface, account profile or databases must be substantially reconfigured, End-User acknowledges responsibility to pay fees associated with such additional work. However, if correction is not feasible due to missing or corrupt data or other condition rendering the CDR unusable, ISI shall not be obligated to perform any such additional work. C. Facilitating suitable remote access for ISI to configure, maintain and troubleshoot any Device and on-site access, by mutual arrangement, in the event ISI must dispatch a technical representative for service or replacement. D. Notifying the Local Exchange carrier, ▇▇ ▇▇▇▇▇▇▇, hosted VoIP provider, Centrex provider, Calling Card provider, or Cellular Phone carrier, or other similar provider to supply ISI with a periodic CDR feed via a mutually agreed upon media and format, if Data Sources identified in the Quote include carrier feeds or off-premise premises hosted service providers. E. Assigning at least one (1) person to be trained by ISI and serve as the authorized point of contact for technical assistance requests. F. Providing information for ISI’s configuration of Infortel® Select services, including an inventory of trunk facilities, call rating specifications, initial extension/user/department information and periodic updates (as required) to reflect adds, moves, changes or deletions. G. Using the Software and Device only as authorized in writing by ISI. H. Returning any hardware Device to ISI, and uninstalling and discontinuing use of any software Device, within thirty (30) days after termination of this Agreement. I. Ensuring compliance with this Agreement by Authorized Users.