End User Support. Customer shall provide initial support, including inquiries via telephone and email, for End Users. If Customer is unable to address End User inquiries, Customer may direct End Users to Passport’s End User support team, which is available Monday through Saturday between the hours of 8:00 a.m. to 9:00 p.m. ET at ▇▇▇-▇▇▇-▇▇▇▇ or via email at ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇▇. Customer should not display Passport’s support phone numbers (or other direct contact information for Passport) on any marketing or signage visible by End User.
Appears in 4 contracts
Sources: Software License and Service Agreement, Order Form, Software License and Service Agreement