Error Corrections. An Error means the failure of the Software or Hardware to conform substantially to the Documentation (“Error”). Customer may report any suspected Error to Humanetics and will provide Humanetics with a detailed written description and documentation of the suspected Error. Customer will cooperate with Humanetics’ investigation of the reported Error. If Humanetics finds that the Software contains an Error, Humanetics will use commercially reasonable efforts to correct the Error through a patch, workaround or via the next Maintenance Release or New Version of the Software, at the discretion of Humanetics.
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Sources: General Maintenance Terms, General Maintenance Terms, General Maintenance Terms