Common use of Errors, Questions, and Complaints Clause in Contracts

Errors, Questions, and Complaints. a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above. b. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable periodic statement for your account that identifies the error. You must: 1. Tell us your name; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. c. If you tell us orally, we may require that you send your complaint in writing within ten

Appears in 11 contracts

Sources: Consumer Online Banking Agreement, Terms of Service, Terms of Service

Errors, Questions, and Complaints. a. 1. In case of errors or questions about your transactions, you should contact us as soon as possible contact us as set forth in Section 6 of the General Terms above. b. 2. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable periodic statement for your account that identifies the error. You must: 1. : • Tell us your name; 2. ; • Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. , • Tell us the dollar amount of the suspected error. c. 3. If you tell us orally, we may require that you send your complaint in writing within ten

Appears in 6 contracts

Sources: Online & Mobile Banking Agreement, Online & Mobile Banking Agreement, Online & Mobile Banking Agreement

Errors, Questions, and Complaints. a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above. b. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable periodic statement for your account that identifies the error. You must: 1. Tell us your name; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. c. Tell us the dollar amount of the suspected error. c. d. If you tell us orally, we may require that you send your complaint in writing within ten

Appears in 3 contracts

Sources: Terms of Service, Terms of Service, Terms of Service

Errors, Questions, and Complaints. a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above. b. . If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable periodic statement for your account that identifies the error. You must: 1. a. Tell us your name; 2. b. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. c. Tell us the dollar amount of the suspected error. c. d. If you tell us orally, we may require that you send your complaint in writing within ten

Appears in 2 contracts

Sources: Terms of Service, Terms of Service

Errors, Questions, and Complaints. a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above. b. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable periodic statement for your account that identifies the error. You must: 1. Tell us your name; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. c. If you tell us orally, we may require that you send your complaint in writing within ten

Appears in 1 contract

Sources: Independence Bank Online Banking Agreement

Errors, Questions, and Complaints. a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above. b. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable periodic statement for your account that identifies the error. You must: 1. Tell us your name; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. c. If you tell us orally, we may require that you send your complaint in writing within ten (10) Business Days after your oral notification. Except as described below, we will determine whether an error occurred within ten

Appears in 1 contract

Sources: Terms of Service

Errors, Questions, and Complaints. a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of 12 (Notices to Us Regarding the General Terms Account to Account Transfer Service) above. b. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable periodic statement for your account that identifies the error. You must: 1. Tell us your namename and account number (if any); 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. c. If you tell us orally, we may require that you send your complaint in writing within ten

Appears in 1 contract

Sources: Online Banking Agreement

Errors, Questions, and Complaints. a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of 12 (Notices to Us Regarding the General Terms Account-to-Account Transfer Service) above. b. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable periodic statement for your account that identifies the error. You must: 1. Tell us your namename and account number (if any); 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. c. If you tell us orally, we may require that you send your complaint in writing within ten

Appears in 1 contract

Sources: Online Banking Agreement

Errors, Questions, and Complaints. a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above. b. . If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you make the applicable periodic statement for your account that identifies the erroravailable to you. You must: 1. Tell us your name; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. c. If you tell us orally, we may require that you send your complaint in writing within ten

Appears in 1 contract

Sources: Terms of Service

Errors, Questions, and Complaints. a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above. b. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the first applicable periodic statement for your account that identifies the error. You must: 1. Tell us your namename and account number; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. c. If you tell us orally, we may require that you send your complaint or question in writing within ten

Appears in 1 contract

Sources: Terms of Service

Errors, Questions, and Complaints. a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above. b. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable periodic statement for your account that identifies the error. You must: 1. : • Tell us your name; 2. ; • Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. , • Tell us the dollar amount of the suspected error. c. If you tell us orallyverbally, we may require that you send your complaint in writing within ten

Appears in 1 contract

Sources: Terms of Service