Escalation and Exceptions. If you are not satisfied with the performance of the service or incident/request process, please contact the Service Owner or Service Manager.
Appears in 13 contracts
Sources: Service Level Agreement (Sla), Service Level Agreement (Sla), Service Level Agreement (Sla)
Escalation and Exceptions. β If you are not satisfied with the performance of the service or incident/request process, please contact the Service Owner or Service Manager.
Appears in 4 contracts
Sources: Service Level Agreement (Sla), Service Level Agreement (Sla), Service Level Agreement (Sla)
Escalation and Exceptions. If you are not satisfied with the performance of the service or incident/request process, please contact the Service Owner or Customer Service Manager.
Appears in 2 contracts
Sources: Service Level Agreement (Sla), Service Level Agreement (Sla)