Escalation Matrix. Clients should engage with our Global Service Desk as a single point of contact to report issues, request services, and receive information about service health.
Appears in 1 contract
Sources: Global Service Level Agreement
Escalation Matrix. Clients should engage with our Global Service Desk as a single point of contact to report issues, request services, services and receive information about service health.
Appears in 1 contract
Sources: Global Service Level Agreement