Common use of Escalation Matrix Clause in Contracts

Escalation Matrix. Clients should engage with our Global Service Desk as a single point of contact to report issues, request services, and receive information about service health.

Appears in 1 contract

Sources: Global Service Level Agreement

Escalation Matrix. Clients should engage with our Global Service Desk as a single point of contact to report issues, request services, services and receive information about service health.

Appears in 1 contract

Sources: Global Service Level Agreement