Escalation Process. The Escalation Process set forth in this Section 3.5.3 shall be entirely optional and shall not be considered a mandatory prerequisite for either Party to pursue collections or a refund, as applicable, for Charges as to which a Dispute has been denied or closed, nor to pursue any available remedy at law, equity or via applicable regulatory procedures. 3.5.3.1 Contested Disputes with a value of $50,000 or more for a single Dispute, or $100,000 or more for any aggregation of Disputes based on the same Dispute Reason, may be escalated by either Party for discussion and resolution as follows:
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Sources: Telecommunications, Telecommunications, Telecommunications