Common use of Escalation Processes Clause in Contracts

Escalation Processes. Where there are concerns operationally regarding any aspect of the protocol not being adhered to, resulting in poor practice; escalation should be enacted. Concerns must be taken to respective supervisors, if this fails to yield appropriate impact, then Heads of Service should be notified as a means of addressing matters. If needs be the Deputy Director must also be cited, if matters remain unresolved, leading to a detrimental impact on the well-being of a child.