EXCHANGE POLICY. If a customer is not completely satisfied with a Pink Zebra product for any reason, he or she may exchange it within 45 days of the original order’s ship date. Order errors resulting from an incorrectly written or entered part number will be handled as exchanges. The exchanged product must be accompanied by the receipt, trouble ticket number and order number. The item must be exchanged for products of equal or greater value and any price difference would be the responsibility of the customer/Consultant. The item being exchanged must be featured in the current catalog. The customer or Consultant must pay the cost to ship the product back to Pink Zebra and Pink will ship the replacement product for free. If the item being exchanged is a limited edition or seasonal item and the product is no longer available, it may be exchanged for another item of equal or greater value.
Appears in 3 contracts
Sources: Independent Contractor Agreement, Independent Contractor Agreement, Independent Contractor Agreement