Common use of Exclusions from Services Clause in Contracts

Exclusions from Services. 9.1 The Services do not include: (a) the provision of spare parts, consumables (including, but not limited to paper, ribbons, print heads, laser printer drum assemblies, laser printer fuser units, laser printer toner cartridges), operating supplies or accessories; (b) electrical work external to the machines or maintenance of accessories, alterations, attachments (c) services performed at any time to resolve a problem known or proven to be of the Customer’s Network and which was not caused directly or indirectly by Deadline or any product supplied by Deadline; (d) except where clause 4.2 applies, services performed outside Normal Working Hours. Such services are not included in the basic maintenance (e) repairs or services made necessary by customer error, neglect, misuse, abuse or negligent acts, including failure by the Customer to follow Deadline’s reasonable instructions notified to th Customer and any calls or replacement of parts required as result of infection by virus, spyware, trojans and adware. (f) maintenance required to repair damages, malfunctions or failures caused by failure of non- Evolve (g) any other services specifically e cluded elsewhere herein. 9.2 Deadline will be under no obligation to provide Services in respect of software where the Customer is using the software in violation of any software licence in respect of such software.

Exclusions from Services. 9.1 The Services do not include: (a) the provision of spare parts, consumables (including, but not limited to paper, ribbons, print heads, laser printer drum assemblies, laser printer fuser units, laser printer toner cartridges), operating supplies or accessories; (b) electrical work external to the machines or maintenance of accessories, alterations, attachments (c) services performed at any time to resolve a problem known or proven to be of the Customer’s Network and which was not caused directly or indirectly by Deadline or any product supplied by Deadline; (d) except where clause 4.2 applies, services performed outside Normal Working Hours. Such services are not included in the basic maintenance (e) repairs or services made necessary by customer error, neglect, misuse, abuse or negligent acts, including failure by the Customer to follow Deadline’s reasonable instructions notified to th the Customer and any calls or replacement of parts required as result of infection by virus, spyware, trojans and adware. (f) maintenance required to repair damages, malfunctions or failures caused by failure of non- Evolve (g) any other services specifically e cluded elsewhere herein.excluded 9.2 Deadline will be under no obligation to provide Services in respect of software where the Customer is using the software in violation of any software licence in respect of such software.

Exclusions from Services. 9.1 The Services do not include: (a) the provision of spare parts, consumables (including, but not limited to paper, ribbons, print heads, laser printer drum assemblies, laser printer fuser units, laser printer toner cartridges), operating supplies or accessories; (b) electrical work external to the machines or maintenance of accessories, alterations, attachments (c) services performed at any time to resolve a problem known or proven to be of the Customer’s Network and which was not caused directly or indirectly by Deadline or any product supplied by Deadline; (d) except where clause 4.2 applies, services performed outside Normal Working Hours. Such services are not included in the basic maintenance (e) repairs or services made necessary by customer error, neglect, misuse, abuse or negligent acts, including failure by the Customer to follow Deadline’s reasonable instructions notified to th the Customer and any calls or replacement of parts required as result of infection by virus, spyware, trojans and adware. (f) maintenance required to repair damages, malfunctions or failures caused by failure of non- Evolve (g) any other services specifically e cluded excluded elsewhere herein. 9.2 Deadline will be under no obligation to provide Services in respect of software where the Customer is using the software in violation of any software licence in respect of such software.