Executing. Jive engineers custom-configure the Jive solution, building dial plans and other features according to customer-provided specifications and preferences. Engineers also complete any specialized integration requirements. Fulfillment specialists order equipment and monitor the number porting process. Regular status calls ensure the transition process stays on-track with established milestones and timelines. Jive quality assurance specialists test every feature to ensure it is operating correctly and in accordance with customer specifications. Engineers test the network configuration and, if applicable, test and turn up the Jive broadband data connection. Fulfillment specialists test E911 configurations in compliance with Federal regulations. All Jive hardware - including handsets, routers, and other equipment - arrives on the customer location pre-provisioned and ready for immediate plug-and-play. Jive PMs and engineers work with the customer to test and verify all system features and functions. Dedicated project system trainers provide administrator and end user training to familiarize the customer with the Jive solution.
Appears in 2 contracts
Sources: Vendor Agreement, Vendor Agreement