Existing electricity connection. You must apply to us before we will supply electricity to a supply address with an existing connection. We do not have to supply electricity to you unless: [a] adequate electricity supply is available at the boundary of the supply address; and [b] your equipment complies with relevant regulations; and [c] a meter is installed at the supply address and available for our use; and [d] any other requirements under relevant regulations are met. If the above conditions are met, we will do our best to arrange for you to be connected either within one business day or by another time agreed with you, where: [a] you have applied before 3pm on the previous day; and [b] you have provided us with acceptable identification; and [c] if you are a residential customer and the supply address is a rental property, you have provided us with contact details of the property’s owner or agent; and [d] you have agreed to pay all relevant prices and [e] you have provided us with contact details for billing; and [f] you have provided security if we have required it [see clause 16.3 below]; and [g] you have no outstanding debt relating to the supply of electricity by us [other than debt which is the subject of a dispute or for which we have agreed an alternative payment plan with you]; and [h] you have arranged for us to be provided with any notices and other information that we have requested. We will do our best to arrange for you to be connected in accordance with the standards maintained by the network operator. We can ask you to pay for all electricity used at the supply address since the final meter reading was taken [clause 17 explains when the final meter reading is taken]. If the network operator does not do a final meter reading on the day the previous customer moved out, we will estimate how much electricity you used and how much the previous customer used. We will try to share the cost of electricity between you and the previous customer: [a] so that you and the previous customer each pay a fair share; and [b] so that we don’t overcharge or undercharge you.
Appears in 2 contracts
Sources: Electricity Supply Agreement, Electricity Supply Agreement
Existing electricity connection. You must apply to us before we will supply electricity to a supply address with an existing connection. We do not have to supply electricity to you unless: [a] adequate electricity supply is available at the boundary of the supply address; and [b] your equipment complies with relevant regulations; and [c] a meter is installed at the supply address and available for our use; and [d] any other requirements under relevant regulations are met. If the above conditions are met, we will do our best to arrange for you to be connected either within one business day or by another time agreed with you, where: [a] you have applied before 3pm on the previous day; and [b] you have provided us with acceptable identification; and [c] if you are a residential customer and the supply address is a rental property, you have provided us with contact details of the property’s owner or agent; and [d] you have agreed to pay all relevant prices and fees; and [e] you have provided us with contact details for billing; and [f] you have provided security if we have required it [see clause 16.3 below]; and [g] you have no outstanding debt relating to the supply of electricity by us [other than debt which is the subject of a dispute or for which we have agreed an alternative payment plan with you]; and [h] you have arranged for us to be provided with any notices and other information that we have requested. We will do our best to arrange for you to be connected in accordance with the standards maintained by the network operator. We can ask you to pay for all electricity used at the supply address since the final meter reading was taken [clause 17 explains when the final meter reading is taken]. If the network operator does not do a final meter reading on the day the previous customer moved out, we will estimate how much electricity you used and how much the previous customer used. We will try to share the cost of electricity between you and the previous customer: [a] so that you and the previous customer each pay a fair share; and [b] so that we don’t overcharge or undercharge you.
Appears in 1 contract
Sources: Electricity Supply Agreement