External Resources. The user is responsible for the cost of hardware (including consumables), software, and upgrade costs, including network or Out of Band Management services.
Appears in 2 contracts
External Resources. The user is responsible for the cost of hardware (including consumables), software, and upgrade costs, including network or Out of Band Management services. Maintenance of non-‐supported operating systems and applications, including all vendor-‐supplied security and bug fix patches are the responsibility of the user.
Appears in 1 contract
Sources: Service Level Agreement