Failure of the Service. BT will provide a repair service for WLR3 Wholesale Access, WLR3 ISDN2 and WLR3 ISDN30 in accordance with the Service Maintenance Level ordered by the Communications Provider in accordance with the procedures set out in the SLA SLG Policy Business Rules Overview and the Service Maintenance Level Product Description. If BT fails to do this, the Communications Provider shall be entitled to the compensation set out in paragraph 4.5.
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Failure of the Service. BT will provide a repair service for WLR3 Wholesale Access, WLR3 ISDN2 and WLR3 ISDN30 in accordance with the Service Maintenance Level ordered by the Communications Provider in accordance with the procedures set out in the SLA SLG Policy Business Rules Overview and the Service Maintenance Level Mapping Product Description. If BT fails to do this, the Communications Provider shall be entitled to the compensation set out in paragraph 4.5.
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Sources: Service Level Agreement