False Positive Service Level Sample Clauses

The False Positive Service Level clause defines the acceptable rate or threshold of false positives that a service, typically in cybersecurity or filtering contexts, may generate. It sets measurable standards for how often legitimate actions or data are incorrectly flagged as threats or errors by the service. For example, an email security provider might be required to ensure that no more than a certain percentage of legitimate emails are mistakenly marked as spam. This clause is essential for maintaining service quality and user trust, as it ensures that protective measures do not unduly disrupt normal operations or inconvenience users.