Common use of Field Service Representative Clause in Contracts

Field Service Representative. Summer Hours – Staffing will be selected from a sign-up sheet posted on the bulletin board by January 14th. If there are multiple volunteers, they will be rotated one week at a time starting with the senior qualified employee. Employees may volunteer for weekly coverage until April 1. The Company will post the schedule after all vacation requests have been approved, no later than April 7. Weeks that have no volunteers will be filled one week at a time junior to senior until all the Field Service Representatives have been required to cover a vacant shift. The process will then repeat. No approved vacations will be cancelled to fill a week. This Field Service Representative will not be issued any new reconnects after 7:30 PM unless they can be completed by approximately 8 PM. Based on the number of reconnects this Field Service Representative has incomplete at 7:30 PM, if necessary that employee will notify dispatch to call in another Field Service Representative to cover the remaining connects that cannot be completed by approximately 8 PM and any that are received after that time. When working this schedule, employees will be entitled to a formal evening break not to exceed 15 minutes at their job location. For the purpose of determining eligibility for meal reimbursement, the employee must work more than one hour beyond the normal quitting of the specified four ten-hour day schedule. The normal workweek shall constitute forty (40) hours worked Monday through Friday between the hours of 6:30 a.m. and 4:00 p.m. The actual hours will be determined by mutual agreement between the Company and the Union and will consist of 8 ½ hour shift with an unpaid ½ hour lunch between 11:30 a.m. and 1:00 p.m. If mutual agreement cannot be reached, the work hours will be 7:00 a.m. until 3:30 p.m. with an unpaid ½ hour lunch between 11:30 a.m. and 1:00 p.m. If two or more Technicians wish to work the same hours and it is unacceptable to the company, seniority will be the determining factor. Time and one half (1 ½) shall be paid for all hours worked outside of the normal workday or workweek.

Appears in 1 contract

Sources: Utility Group Contract

Field Service Representative. Summer Hours – Staffing will be selected from a sign-up sheet posted on the bulletin board by January 14th. If there are multiple volunteers, they will be rotated one week at a time starting with the senior qualified employee. Employees may volunteer for weekly coverage until April 1. The Company will post the schedule after all vacation requests have been approved, no later than April 7. Weeks that have no volunteers will be filled one week at a time junior to senior until all the Field Service Representatives have been required to cover a vacant shift. The process will then repeat. No approved vacations will be cancelled to fill a week. This Field Service Representative will not be issued any new reconnects after 7:30 PM unless they can be completed by approximately 8 PM. Based on the number of reconnects this Field Service Representative Rerpesentative has incomplete at 7:30 PM, if necessary that employee will notify dispatch to call in another Field Service Representative to cover the remaining connects that cannot be completed by approximately 8 PM and any that are received after that time. When working this schedule, employees will be entitled to a formal evening break not to exceed 15 minutes at their job location. For the purpose of determining eligibility for meal reimbursement, the employee must work more than one hour beyond the normal quitting of the specified four ten-hour day schedule. The normal workweek shall constitute forty (40) hours worked Monday through Friday between the hours of 6:30 a.m. and 4:00 p.m. The actual hours will be determined by mutual agreement between the Company and the Union and will consist of 8 ½ hour shift with an unpaid ½ hour lunch between 11:30 a.m. and 1:00 p.m. If mutual agreement cannot be reached, the work hours will be 7:00 a.m. until 3:30 p.m. with an unpaid ½ hour lunch between 11:30 a.m. and 1:00 p.m. If two or more Technicians wish to work the same hours and it is unacceptable to the company, seniority will be the determining factor. Time and one half (1 ½) shall be paid for all hours worked outside of the normal workday or workweek. Summer Hours – The Company may establish a second shift during summer months between Memorial Day and Labor Day consisting of a 4-10 schedule Monday through Friday on consecutive days between the hours of 12 p.m. and 12 a.m. This shift may only be employed in the Bedford, Hooksett, Rochester, Keene, Tilton, and Nashua Area Work Centers. Only one Lineworker will be required in each district to work this schedule. The employee will be chosen on a voluntary basis by seniority. Each employee will be permitted to choose two weeks during the time frame. After all the employees have a chance to volunteer and if there are additional shifts available the employee’s senior to junior will be able to choose an additional week. If there are insufficient volunteers, the shifts will be filled in one week increments starting with the junior employee. Employees will make their selection by April 15 and posted by May 1. On holiday weeks, the shift will be composed of 2-11 hour shifts beginning 1 hour prior to the normal start time and 1 ten-hour shift during the scheduled hours. The second shift lineworkers will not work beyond the end of their shift unless the day shift lineworkers have been offered the opportunity, subject to reasonable work continuity. Summer Hours – Stockhandlers may be required to work an 8 ½ day between 6 a.m. and 4:30 p.m. during the summer months between Memorial Day and Labor Day. The Company shall notify employees of the intent to establish the summer schedule each year by January 15th. With mutual agreement, between the Union (Business or Assistant Business Manager) and local management, hours may be periodically adjusted.

Appears in 1 contract

Sources: Utility Group Contract