Common use of Framework Scope Clause in Contracts

Framework Scope. 3.1. The Managed Print Solutions Framework will include a wide portfolio of print products ranging from small single function desktop printers to large print room high volume products, consisting of mono and colour, network and non-network requirements. The scope of the Framework will include, but not be limited to: ▪ Provision of Multi-Functional Devices & Services with a range of speeds (Low/Med/High Volume) and finishing options ▪ Desktop Printers (Low/Med/High Volume) ▪ 3D Printing ▪ Print Room Equipment & Services (Very High Volume) – all products should be supplied independently, including print finishing options ▪ Managed Print Services, including the following as part of a managed service: o Managed Content Services o Mailroom Services o Hybrid Mail Services o Off-site Printing ▪ Wide Format Equipment ▪ Document and asset Scanners ▪ Service Wraps (e.g. site surveys, management information, repairs and maintenance) ▪ Peripherals and consumables ▪ Associated Software (e.g. push pull print technology, remote diagnostic auditing software, print management software, Optical Character Recognition (OCR)) ▪ Support (e.g. On-site, Helpdesk, Online) ▪ Solutions (e.g. Mobile and portable Printing Solutions, Security Solutions, barcode and patient wristband printers, on-site surveys) ▪ Fax Machines are not mandatory for this requirement but may be requested by customers 3.2. The Contractor may be required to provide project management, implementation, migration services and knowledge transfer to the Framework Public Body staff as part of an overall deployment. 3.3. Products must be fit for purpose, free of defects and be of a sufficient range to provide Framework Public Bodies with flexibility and choice. In addition to the initial products proposed, there is a requirement to provide additional product functionality, including the ability to introduce new products to the Framework Agreement. The process for managing any product changes will be agreed between the Authority and the Contractor. 3.4. The Authority reserves the right to add or remove services, upgrades, downgrades and accessories to complement the contracted devices. 3.5. The Contractor will maintain a sufficient stock of accessories to ensure lead times are consistently achieved. 3.6. It is expected that, throughout the life of the Framework Agreement, the scope will evolve through continuous improvement to ensure that all print requirements, both current and future, can be met through this agreement. 3.7. All services associated with the deployment of framework devices are considered to be within the scope of the Framework Agreement. These include but are not limited to: ▪ Configuration ▪ Asset Tagging ▪ Installation ▪ Bonded Storage 3.8. Tenderers must ensure that all products and services listed above provided under this Framework Agreement meet the minimum Service Level Agreements and Key Performance Indicators requirements contained within Annex A. 3.9. Throughout the term of the Framework Agreement, as devices reach their end of life date, the Contractor will be required to transition contracted devices to next generation technology or an equivalent device (whichever applies to the technology roadmap for that device) at no additional cost. 3.10. Once devices are resident on the framework, where the manufacturer changes any aspect of the product range, the Authority reserves the right to transition to the latest device with no change to the costing methodology.