Future Versions. Technical Support is provided on the current, major version of the CatDV products, and for a period of 12 months thereafter. A reduced level of support, addressing critical issues that completely stop the software from operating, is offered up to 3 years from the date of purchase.
Appears in 1 contract
Sources: Technical Support Agreement
Future Versions. Technical Maintenance Support is provided on the current, major version of the CatDV products, and for a period of 12 months thereafterafter their release. A reduced level of support, addressing critical issues that completely stop the software from operating, is offered up to 3 years from the date of purchase.
Appears in 1 contract
Sources: Maintenance Support Agreement