Gap Responsibilities. 15.1 Architecture, engineering and technical design. 15.2 Hardware and software planning, currency and upgrades. 15.3 Configure and activate network and voice ports. 15.4 Perform Gap responsibilities defined in Exhibit A.4 (End User Services). 15.5 Application support of Warehouse Management System. 15.6 Create and configure print queues, including those for the Warehouse Management System. 15.7 Install cabling from IDFs to termination box. 15.8 Coordinate break/fix activities for servers and network equipment. 15.9 Be responsible for problem resolution of servers, storage, back up and network related problems. 15.10 Be solely responsible for controlling * to the Data Center within the Distribution Center. __________________________ *Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. Exhibit A.7 Distribution Center Services Gap/IBM Proprietary and Confidential Information Second Amended and Restated Master Services Agreement 15.11 Be responsible for all activities and tasks not specifically listed in this SOW except that Supplier will perform all activities as necessary in order to complete the activities listed in this SOW. XVI. Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. Exhibit A.7 Distribution Center Services Gap/IBM Proprietary and Confidential Information Second Amended and Restated Master Services Agreement This document contains confidential and proprietary information of The Gap, Inc. and IBM. Except with the express prior written permission of The Gap, Inc. and IBM, this document and the information contained herein may not be published, disclosed, or used for any other purpose. Exhibit A.8 Gap / IBM Proprietary and Confidential Information Second Amended and Restated Master Services Agreement I. General 1 II. Store Network Management Services 2 III. Incident and Problem Management 12 IV. Change Management 15 V. Network Security 18 VI. Gap Responsibilities 20 Exhibit A.8 Gap / IBM Proprietary and Confidential Information Second Amended and Restated Master Services Agreement
Appears in 2 contracts
Sources: Master Services Agreement (Gap Inc), Master Services Agreement (Gap Inc)