Common use of General Exclusions and Limitations Clause in Contracts

General Exclusions and Limitations. 1. This Agreement does not cover performance of routine maintenance. You are responsible for performing all routine maintenance and cleaning for all covered Items as specified and recommended by the manufacturer. You are also responsible for providing all routine maintenance for all areas of a Covered Property around covered Items to ensure that these Items are able to function properly as specified by the manufacturer. 2. This Agreement does not cover repairs or replacements of any Item covered by other insurance, warranties or guarantees, including but not limited to, manufacturer’s, contractor’s, builder’s, distributor’s, home service agreement or home warranty. Our coverage is secondary to such insurance, warranties, or guarantees. 3. This Agreement shall not cover any Item(s) if they are: • systems, appliances or components classified by the manufacturer as Commercial-Grade; • flues, venting, chimneys, and exhaust lines; • covered Items with a failure that existed prior to the Agreement effective date; • lacking a visible model or serial number; • determined to be defective by the Consumer Product Safety Commission or the manufacturer and for which either has issued, or issues, a warning or recall, or which is otherwise necessitated due to failure caused by the manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other manufacturing defect; • improperly repaired and/or improperly installed; • below the slab or basement floor of the Covered Property; except as otherwise specified in this Agreement; • located outside the perimeter of the main foundation or a detached structure (i.e., outside the outer load bearing walls of the primary residential structure with the exception of central air conditioning unit, main electrical panel, water heater) or unless specifically covered with optional coverage purchased for Items outside the main perimeter. These exceptions must be installed for diagnose and must be manufactured for outside use or be located in a structure which protects Items from the elements; • located in a detached structure; • damaged by you in the course of remodeling or unauthorized repair. 4. This Agreement does not cover failures which may result from causes other than normal wear and tear, such as without limitation: • abuse, misuse and/or neglect; • mismatched systems where the indoor and outdoor units were not properly matched to each other in capacity or efficiency for proper operation; • lightning strikes, power failure, power surge; • missing components, parts or equipment; • animal, pet and/or pest damage; • fire; casualty; flood; smoke; earthquake; freeze damage; acts of God; • manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other • accidental damage; • structural damage and/or property damage; • accidents; war; acts of terrorism; nuclear explosion, reaction, radiation or radioactive contamination; insurrection; riots; vandalism; or intentional destruction of property; • any noise without a related Mechanical Failure. 5. This Agreement does not cover Mechanical Failures, damages or remediation due to: • mold, mildew, mycotoxins, fungus, bacteria, virus, condensation, wet or dry rot, regardless of the source, origin, or location; • lack of capacity in the existing system or appliance, under/oversized systems in relation to the square footage for the area being heated or cooled; • conditions of insufficient or excessive water pressure; • conditions of inadequate wiring capacity, circuit overload, power failure and/or surge. 6. This Agreement does not cover costs for (except as otherwise specified in this Agreement): • construction, carpentry, dimensional or design change, or other modifications necessary to remove, relocate or install equipment; • providing or closing access to covered Items; • equipment to gain access or permit serviceability such as but not limited to scaffolding; • restoration of any wall or floor coverings, cabinets, counter tops, tiling, paint or the like; • failure to meet building code(s), zoning requirements, utility regulations; • failure to comply with local, state or federal laws or regulations; • compliance with federal, state, and/or local law, code, regulation, or ordinance; • for testing required by state or local municipalities, such as but not limited to, load calculation or duct certification; • for additional charges to access or transport materials, supplies, or Service Professionals to the Covered Property, such as but not limited to: tolls, required use of ferries, or barges; • Surcharges assessed by Service Professionals and/or part and appliance vendors; • permits; • code upgrades; • modifications. 7. This Agreement does not cover: • dismantle, remove and dispose the defective equipment; • recapture refrigerant; reclaim refrigerant and dispose of refrigerant; • removal and/or disposal of hazardous or toxic material or asbestos; • the use of cranes or other lifting equipment required to service any Item; • excavation or other charges associated with gaining access to a well pump; • electronic computerized, or home energy management systems or devices; home automation hub; LCD displays that do not affect the primary operation of the unit; unless otherwise stated in this agreement; • lighting and/or appliance management systems, unless otherwise stated in this agreement; • radon monitoring systems, fire sprinkler systems, and solar systems and components. 8. This Agreement does not cover delays or failures to provide service caused by, or related to: • any of the exclusions listed herein; • shortages of labor and/or materials; • any other cause beyond our reasonable control. 9. This Agreement does not cover replacement of functional components of HVAC systems for reasons of compatibility or efficiency requirements of the manufacturer unless additional coverage for such circumstance is purchased. This additional coverage must be purchased within 30 days from the effective date of this Agreement. To obtain this coverage, call the number on you Agreement Coverage Summary Page or visit ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.

General Exclusions and Limitations. 1. This Agreement does not cover performance of routine maintenance. You are responsible for performing all routine maintenance and cleaning for all covered Items as specified and recommended by the manufacturer. You are also responsible for providing all routine maintenance for all areas of a Covered Property around covered Items to ensure that these Items are able to function properly as specified by the manufacturer.routine 2. This Agreement does not cover repairs or replacements of any Item covered by other insurance, warranties or guarantees, including but not limited to, manufacturer’s, contractor’s, builder’s, distributor’s, home service agreement or home warranty. Our coverage is secondary to such insurance, warranties, or guarantees. 3. This Agreement shall not cover any Item(s) if they are: • systems, appliances or components classified by the manufacturer as Commercial-Grade; • flues, venting, chimneys, and exhaust lines; • covered Items with a failure that existed prior to the Agreement effective date; • pre-existing mechanical failure is not covered under the Seller Coverage; • lacking a visible model or serial number; • determined to be defective by the Consumer Product Safety Commission or the manufacturer and for which either has issued, or issues, a warning or recall, or which is otherwise necessitated due to failure caused by the manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other manufacturing defect; • improperly repaired and/or improperly installed; • below the slab or basement floor of the Covered Property; except as otherwise specified in this Agreement; • located outside the perimeter of the main foundation or a detached structure (i.e., outside the outer load bearing walls of the primary residential structure with the exception of central air conditioning unit, main electrical panel, water heater) or unless specifically covered with optional coverage purchased for Items outside the main perimeter. These exceptions must be installed for diagnose and must be manufactured for outside use or be located in a structure which protects Items from the elements; • located in a detached structure; • damaged by you in the course of remodeling or unauthorized repair. 4. This Agreement does not cover failures which may result from causes other than normal wear and tear, such as without limitation: • lack of routine maintenance and cleaning as specified and recommended by the manufacturer; • rust and corrosion are not covered under the Seller Coverage; • abuse, misuse and/or neglect; • mismatched systems where the indoor and outdoor units were not properly matched to each other in capacity or efficiency for proper operation; • lightning strikes, power failure, power surge; • missing components, parts or equipment; • animal, pet and/or pest damage; • fire; casualty; flood; smoke; earthquake; freeze damage; acts of God; • manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other • accidental damage; • structural damage and/or property damage; • accidents; war; acts of terrorism; nuclear explosion, reaction, radiation or radioactive contamination; insurrection; riots; vandalism; or intentional destruction of property; • any noise without a related Mechanical Failure. 5. This Agreement does not cover Mechanical Failures, damages or remediation due to: • mold, mildew, mycotoxins, fungus, bacteria, virus, condensation, wet or dry rot, regardless of the source, origin, or location; • lack of capacity in the existing system or appliance, under/oversized systems in relation to the square footage for the area being heated or cooled; • conditions of insufficient or excessive water pressure; • conditions of inadequate wiring capacity, circuit overload, power failure and/or surge. 6. This Agreement does not cover costs for (except as otherwise specified in this Agreement): • construction, carpentry, dimensional or design change, or other modifications necessary to remove, relocate or install equipment; • providing or closing access to covered Items; • equipment to gain access or permit serviceability such as but not limited to scaffolding; • restoration of any wall or floor coverings, cabinets, counter tops, tiling, paint or the like; • failure to meet building code(s), zoning requirements, utility regulations; • failure to comply with local, state or federal laws or regulations; • compliance with federal, state, and/or local law, code, regulation, or ordinance; • for testing required by state or local municipalities, such as but not limited to, load calculation or duct certification; • for additional charges to access or transport materials, supplies, or Service Professionals to the Covered Property, such as but not limited to: tolls, required use of ferries, or barges; • Surcharges assessed by Service Professionals and/or part and appliance vendors; • permits; • code upgrades; • modifications. 7. This Agreement does not cover: • dismantle, remove and dispose the defective equipment; • recapture refrigerant; reclaim refrigerant and dispose of refrigerant; • removal and/or disposal of hazardous or toxic material or asbestos; • the use of cranes or other lifting equipment required to service any Item; • excavation or other charges associated with gaining access to a well pump; • electronic computerized, or home energy management systems or devices; home automation hub; LCD displays that do not affect the primary operation of the unit; unless otherwise stated in this agreement; • lighting and/or appliance management systems, unless otherwise stated in this agreement; • radon monitoring systems, fire sprinkler systems, and solar systems and components. 8. This Agreement does not cover delays or failures to provide service caused by, or related to: • any of the exclusions listed herein; • shortages of labor and/or materials; • any other cause beyond our reasonable control. 9. This Agreement does not cover replacement of functional components of HVAC systems for reasons of compatibility or efficiency requirements of the manufacturer unless additional coverage for such circumstance is purchased. This additional coverage must be purchased within 30 days from the effective date of this Agreement. To obtain this coverage, call the number on you Agreement Coverage Summary Page or visit ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.

General Exclusions and Limitations. 1. This Agreement does not cover performance of routine maintenance. You are responsible for performing all routine maintenance and cleaning for all covered Items as specified and recommended by the manufacturer. You are also responsible for providing all routine maintenance for all areas of a Covered Property around covered Items to ensure that these Items are able to function properly as specified by the manufacturer.routine 2. This Agreement does not cover repairs or replacements of any Item covered by other insurance, warranties or guarantees, including but not limited to, manufacturer’s, contractor’s, builder’s, distributor’s, home service agreement or home warranty. Our coverage is secondary to such insurance, warranties, or guarantees. 3. This Agreement shall not cover any Item(s) if they are: • systems, appliances or components classified by the manufacturer as Commercial-Grade; • flues, venting, chimneys, and exhaust lines; • covered Items with a failure that existed prior to the Agreement effective date; • pre-existing mechanical failure is not covered under the Seller Coverage; • lacking a visible model or serial number; • determined to be defective by the Consumer Product Safety Commission or the manufacturer and for which either has issued, or issues, a warning or recall, or which is otherwise necessitated due to failure caused by the manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other manufacturing defect; • improperly repaired and/or improperly installed; • below the slab or basement floor of the Covered Property; except as otherwise specified in this Agreement; • located outside the perimeter of the main foundation or a detached structure (i.e., outside the outer load bearing walls of the primary residential structure with the exception of central air conditioning unit, main electrical panel, water heater) or unless specifically covered with optional coverage purchased for Items outside the main perimeter. These exceptions must be installed for diagnose and must be manufactured for outside use or be located in a structure which protects Items from the elements; • located in a detached structure; • damaged by you in the course of remodeling or unauthorized repair. 4. This Agreement does not cover failures which may result from causes other than normal wear and tear, such as without limitation: • lack of routine maintenance and cleaning as specified and recommended by the manufacturer; • rust and corrosion are not covered under the Seller Coverage; • abuse, misuse and/or neglect; • mismatched systems where the indoor and outdoor units were not properly matched to each other in capacity or efficiency for proper operation; • lightning strikes, power failure, power surge; • missing components, parts or equipment; • animal, pet and/or pest damage; • fire; casualty; flood; smoke; earthquake; freeze damage; acts of God; • manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other manufacturing defect; • accidental damage; • structural damage and/or property damage; • accidents; war; acts of terrorism; nuclear explosion, reaction, radiation or radioactive contamination; insurrection; riots; vandalism; or intentional destruction of property; • any noise without a related Mechanical Failure. 5. This Agreement does not cover Mechanical Failures, damages or remediation due to: • mold, mildew, mycotoxins, fungus, bacteria, virus, condensation, wet or dry rot, regardless of the source, origin, or location; • lack of capacity in the existing system or appliance, under/oversized systems in relation to the square footage for the area being heated or cooled; • conditions of insufficient or excessive water pressure; • conditions of inadequate wiring capacity, circuit overload, power failure and/or surge. 6. This Agreement does not cover costs for (except as otherwise specified in this Agreement): • construction, carpentry, dimensional or design change, or other modifications necessary to remove, relocate or install equipment; • providing or closing access to covered Items; • equipment to gain access or permit serviceability such as but not limited to scaffolding; • restoration of any wall or floor coverings, cabinets, counter tops, tiling, paint or the like; • failure to meet building code(s), zoning requirements, utility regulations; • failure to comply with local, state or federal laws or regulations; • compliance with federal, state, and/or local law, code, regulation, or ordinance; • for testing required by state or local municipalities, such as but not limited to, load calculation or duct certification; • for additional charges to access or transport materials, supplies, or Service Professionals to the Covered Property, such as but not limited to: tolls, required use of ferries, or barges; • Surcharges assessed by Service Professionals and/or part and appliance vendors; • permits; • code upgrades; • modifications. 7. This Agreement does not cover: • dismantle, remove and dispose the defective equipment; • recapture refrigerant; reclaim refrigerant and dispose of refrigerant; • removal and/or disposal of hazardous or toxic material or asbestos; • the use of cranes or other lifting equipment required to service any Item; • excavation or other charges associated with gaining access to a well pump; • electronic computerized, or home energy management systems or devices; home automation hub; LCD displays that do not affect the primary operation of the unit; unless otherwise stated in this agreement; • lighting and/or appliance management systems, unless otherwise stated in this agreement; • radon monitoring systems, fire sprinkler systems, and solar systems and components. 8. This Agreement does not cover delays or failures to provide service caused by, or related to: • any of the exclusions listed herein; • shortages of labor and/or materials; • any other cause beyond our reasonable control. 9. This Agreement does not cover replacement of functional components of HVAC systems for reasons of compatibility or efficiency requirements of the manufacturer unless additional coverage for such circumstance is purchased. This additional coverage must be purchased within 30 days from the effective date of this Agreement. To obtain this coverage, call the number on you Agreement Coverage Summary Page or visit ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.

General Exclusions and Limitations. 1. This Agreement does not cover performance of routine maintenance. You are responsible for performing all routine maintenance and cleaning for all covered Items as specified and recommended by the manufacturer. You are also responsible for providing all routine maintenance for all areas of a Covered Property around covered Items to ensure that these Items are able to function properly as specified by the manufacturer. 2. This Agreement does not cover repairs or replacements of any Item covered by other insurance, warranties or guarantees, including but not limited to, manufacturer’s, contractor’s, builder’s, distributor’s, home service agreement or home warranty. Our coverage is secondary to such insurance, warranties, or guarantees. 3. This Agreement shall not cover any Item(s) if they are: • systems, appliances or components classified by the manufacturer as Commercial-Grade; • flues, venting, chimneys, and exhaust lines; • covered Items with a failure that existed prior to the Agreement effective date; • pre-existing mechanical failure is not covered under the Seller Coverage; • lacking a visible model or serial number; • determined to be defective by the Consumer Product Safety Commission or the manufacturer and for which either has issued, or issues, a warning or recall, or which is otherwise necessitated due to failure caused by the manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other manufacturing defect; • improperly repaired and/or improperly installed; • below the slab or basement floor of the Covered Property; except as otherwise specified in this Agreement; • located outside the perimeter of the main foundation or a detached structure (i.e., outside the outer load bearing walls of the primary residential structure with the exception of central air conditioning unit, main electrical panel, water heater) or unless specifically covered with optional coverage purchased for Items outside the main perimeter. These exceptions must be installed for diagnose and must be manufactured for outside use or be located in a structure which protects Items from the elements; • located in a detached structure; • damaged by you in the course of remodeling or unauthorized repair. 4. This Agreement does not cover failures which may result from causes other than normal wear and tear, such as without limitation: • lack of routine maintenance and cleaning as specified and recommended by the manufacturer; • rust and corrosion are not covered under the Seller Coverage; • abuse, misuse and/or neglect; • mismatched systems where the indoor and outdoor units were not properly matched to each other in capacity or efficiency for proper operation; • lightning strikes, power failure, power surge; • missing components, parts or equipment; • animal, pet and/or pest damage; • fire; casualty; flood; smoke; earthquake; freeze damage; acts of God; • manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other • accidental damage; • structural damage and/or property damage; • accidents; war; acts of terrorism; nuclear explosion, reaction, radiation or radioactive contamination; insurrection; riots; vandalism; or intentional destruction of property; • any noise without a related Mechanical Failure. 5. This Agreement does not cover Mechanical Failures, damages or remediation due to: • mold, mildew, mycotoxins, fungus, bacteria, virus, condensation, wet or dry rot, regardless of the source, origin, or location; • lack of capacity in the existing system or appliance, under/oversized systems in relation to the square footage for the area being heated or cooled; • conditions of insufficient or excessive water pressure; • conditions of inadequate wiring capacity, circuit overload, power failure and/or surge. 6. This Agreement does not cover costs for (except as otherwise specified in this Agreement): • construction, carpentry, dimensional or design change, or other modifications necessary to remove, relocate or install equipment; • providing or closing access to covered Items; • equipment to gain access or permit serviceability such as but not limited to scaffolding; • restoration of any wall or floor coverings, cabinets, counter tops, tiling, paint or the like; • failure to meet building code(s), zoning requirements, utility regulations; • failure to comply with local, state or federal laws or regulations; • compliance with federal, state, and/or local law, code, regulation, or ordinance; • for testing required by state or local municipalities, such as but not limited to, load calculation or duct certification; • for additional charges to access or transport materials, supplies, or Service Professionals to the Covered Property, such as but not limited to: tolls, required use of ferries, or barges; • Surcharges assessed by Service Professionals and/or part and appliance vendors; • permits; • code upgrades; • modifications. 7. This Agreement does not cover: • dismantle, remove and dispose the defective equipment; • recapture refrigerant; reclaim refrigerant and dispose of refrigerant; • removal and/or disposal of hazardous or toxic material or asbestos; • the use of cranes or other lifting equipment required to service any Item; • excavation or other charges associated with gaining access to a well pump; • electronic computerized, or home energy management systems or devices; home automation hub; LCD displays that do not affect the primary operation of the unit; unless otherwise stated in this agreement; • lighting and/or appliance management systems, unless otherwise stated in this agreement; • radon monitoring systems, fire sprinkler systems, and solar systems and components. 8. This Agreement does not cover delays or failures to provide service caused by, or related to: • any of the exclusions listed herein; • shortages of labor and/or materials; • any other cause beyond our reasonable control. 9. This Agreement does not cover replacement of functional components of HVAC systems for reasons of compatibility or efficiency requirements of the manufacturer unless additional coverage for such circumstance is purchased. This additional coverage must be purchased within 30 days from the effective date of this Agreement. To obtain this coverage, call the number on you Agreement Coverage Summary Page or visit ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.

General Exclusions and Limitations. 1. This Agreement does not cover performance of routine maintenance. You are responsible for performing all routine maintenance and cleaning for all covered Items as specified and recommended by the manufacturer. You are also responsible for providing all routine maintenance for all areas of a Covered Property around covered Items to ensure that these Items are able to function properly as specified by the manufacturer. 2. This Agreement does not cover repairs or replacements of any Item covered by other insurance, warranties or guarantees, including but not limited to, manufacturer’s, contractor’s, builder’s, distributor’s, home service agreement or home warranty. Our coverage is secondary to such insurance, warranties, or guarantees. 3. This Agreement shall not cover any Item(s) if they are: • systems, appliances or components classified by the manufacturer as Commercial-Grade; • flues, venting, chimneys, and exhaust lines; • covered Items with a failure that existed prior to the Agreement effective date; • lacking a visible model or serial number; • determined to be defective by the Consumer Product Safety Commission or the manufacturer and for which either has issued, or issues, a warning or recall, or which is otherwise necessitated due to failure caused by the manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other manufacturing defect; • improperly repaired and/or improperly installed; • below the slab or basement floor of the Covered Property; except as otherwise specified in this Agreement; • located outside the perimeter of the main foundation or a detached structure (i.e., outside the outer load bearing walls of the primary residential structure with the exception of central air conditioning unit, main electrical panel, water heater) or unless specifically covered with optional coverage purchased for Items outside the main perimeter. These exceptions must be installed for diagnose and must be manufactured for outside use or be located in a structure which protects Items from the elements; • located in a detached structure; • damaged by you in the course of remodeling or unauthorized repair. 4. This Agreement does not cover failures which may result from causes other than normal wear and tear, such as without limitation: • lack of routine maintenance and cleaning as specified and recommended by the manufacturer • abuse, misuse and/or neglect; • mismatched systems where the indoor and outdoor units were not properly matched to each other in capacity or efficiency for proper operation; • lightning strikes, power failure, power surge; • missing components, parts or equipment; • animal, pet and/or pest damage; • fire; casualty; flood; smoke; earthquake; freeze damage; acts of God; • manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other manufacturing defect; • accidental damage; • structural damage and/or property damage; • accidents; war; acts of terrorism; nuclear explosion, reaction, radiation or radioactive contamination; insurrection; riots; vandalism; or intentional destruction of property; • any noise without a related Mechanical Failure. 5. This Agreement does not cover Mechanical Failures, damages or remediation due to: • mold, mildew, mycotoxins, fungus, bacteria, virus, condensation, wet or dry rot, regardless of the source, origin, or location; • lack of capacity in the existing system or appliance, under/oversized systems in relation to the square footage for the area being heated or cooled; • conditions of insufficient or excessive water pressure; • conditions of inadequate wiring capacity, circuit overload, power failure and/or surge. 6. This Agreement does not cover costs for (except as otherwise specified in this Agreement): • construction, carpentry, dimensional or design change, or other modifications necessary to remove, relocate or install equipment; • providing or closing access to covered Items; • equipment to gain access or permit serviceability such as but not limited to scaffolding; • restoration of any wall or floor coverings, cabinets, counter tops, tiling, paint or the like; • failure to meet building code(s), zoning requirements, utility regulations; • failure to comply with local, state or federal laws or regulations; • compliance with federal, state, and/or local law, code, regulation, or ordinance; • for testing required by state or local municipalities, such as but not limited to, load calculation or duct certification; • for additional charges to access or transport materials, supplies, or Service Professionals to the Covered Property, such as but not limited to: tolls, required use of ferries, or barges; • Surcharges surcharges assessed by Service Professionals and/or part and appliance vendors; • permits; • code upgrades; • modifications. 7. This Agreement does not cover: • dismantle, remove and dispose the defective equipment; • recapture refrigerant; reclaim refrigerant and dispose of refrigerant; • removal and/or disposal of hazardous or toxic material or asbestos; • the use of cranes or other lifting equipment required to service any Item; • excavation or other charges associated with gaining access to a well pump; • electronic computerized, or home energy management systems or devices; home automation hub; LCD displays that do not affect the primary operation of the unit; unless otherwise stated in this agreement; • lighting and/or appliance management systems, unless otherwise stated in this agreement; • radon monitoring systems, fire sprinkler systems, and solar systems and components. 8. This Agreement does not cover delays or failures to provide service caused by, or related to: • any of the exclusions listed herein; • shortages of labor and/or materials; • any other cause beyond our reasonable control. 9. This Agreement does not cover replacement of functional components of HVAC systems for reasons of compatibility or efficiency requirements of the manufacturer unless additional coverage for such circumstance is purchased. This additional coverage must be purchased within 30 days from the effective date of this Agreement. To obtain this coverage, call the number on you Agreement Coverage Summary Page or visit ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.

General Exclusions and Limitations. E 1. This Agreement does not cover performance of routine maintenance. You are responsible for performing all routine maintenance and cleaning for all covered Items as specified and recommended by the manufacturer. You are also responsible for providing all routine maintenance for all areas of a Covered Property around covered Items to ensure that these Items are able to function properly as specified by the manufacturer.. SAMPL 2. This Agreement does not cover repairs or replacements of any Item covered by other insurance, warranties or guarantees, including but not limited to, manufacturer’s, contractor’s, builder’s, distributor’s, home service agreement or home warranty. Our coverage is secondary to such insurance, warranties, or guarantees. 3. This Agreement shall not cover any Item(s) if they are: • systems, appliances or components classified by the manufacturer as Commercial-Grade; • flues, venting, chimneys, and exhaust lines; • covered Items with a failure that existed prior to the Agreement effective date; • lacking a visible model or serial number; • determined to be defective by the Consumer Product Safety Commission or the manufacturer and for which either has issued, or issues, a warning or recall, or which is otherwise necessitated due to failure caused by the manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other manufacturing defect; • improperly repaired and/or improperly installed; • below the slab or basement floor of the Covered Property; except as otherwise specified in this Agreement; • located outside the perimeter of the main foundation or a detached structure (i.e., outside the outer load bearing walls of the primary residential structure with the exception of central air conditioning unit, main electrical panel, water heater) or unless specifically covered with optional coverage purchased for Items outside the main perimeter. These exceptions must be installed for diagnose and must be manufactured for outside use or be located in a structure which protects Items from the elements; • located in a detached structure; • damaged by you in the course of remodeling or unauthorized repair. 4. This Agreement does not cover failures which may result from causes other than normal wear and tear, such as without limitation: • abuse, misuse and/or neglect; • mismatched systems where the indoor and outdoor units were not properly matched to each other in capacity or efficiency for proper operation; • lightning strikes, power failure, power surge; • missing components, parts or equipment; • animal, pet and/or pest damage; • fire; casualty; flood; smoke; earthquake; freeze damage; acts of God; • manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other manufacturing defect; • accidental damage; • structural damage and/or property damage; • accidents; war; acts of terrorism; nuclear explosion, reaction, radiation or radioactive contamination; insurrection; riots; vandalism; or intentional destruction of property; • any noise without a related Mechanical Failure. 5. This Agreement does not cover Mechanical Failures, damages or remediation due to: • mold, mildew, mycotoxins, fungus, bacteria, virus, condensation, wet or dry rot, regardless of the source, origin, or location; • lack of capacity in the existing system or appliance, under/oversized systems in relation to the square footage for the area being heated or cooled; • conditions of insufficient or excessive water pressure; • conditions of inadequate wiring capacity, circuit overload, power failure and/or surge. 6. This Agreement does not cover costs for (except as otherwise specified in this Agreement): • construction, carpentry, dimensional or design change, or other modifications necessary to remove, relocate or install equipment; • providing or closing access to covered Items; • equipment to gain access or permit serviceability such as but not limited to scaffolding; • restoration of any wall or floor coverings, cabinets, counter tops, tiling, paint or the like; • failure to meet building code(s), zoning requirements, utility regulations; • failure to comply with local, state or federal laws or regulations; • compliance with federal, state, and/or local law, code, regulation, or ordinance; • for testing required by state or local municipalities, such as but not limited to, load calculation or duct certification; SAMPLE • for additional charges to access or transport materials, supplies, or Service Professionals to the Covered Property, such as but not limited to: tolls, required use of ferries, or barges; • Surcharges assessed by Service Professionals and/or part and appliance vendors; • permits; • code upgrades; • modifications. 7. This Agreement does not cover: • dismantle, remove and dispose the defective equipment; • recapture refrigerant; reclaim refrigerant and dispose of refrigerant; • removal and/or disposal of hazardous or toxic material or asbestos; • the use of cranes or other lifting equipment required to service any Item; • excavation or other charges associated with gaining access to a well pump; • electronic computerized, or home energy management systems or devices; home automation hub; LCD displays that do not affect the primary operation of the unit; unless otherwise stated in this agreement; • lighting and/or appliance management systems, unless otherwise stated in this agreement; • radon monitoring systems, fire sprinkler systems, and solar systems and components. 8. This Agreement does not cover delays or failures to provide service caused by, or related to: • any of the exclusions listed herein; • shortages of labor and/or materials; • any other cause beyond our reasonable control. 9. This Agreement does not cover replacement of functional components of HVAC systems for reasons of compatibility or efficiency requirements of the manufacturer unless additional coverage for such circumstance is purchased. This additional coverage must be purchased within 30 days from the effective date of this Agreement. To obtain this coverage, call the number on you Agreement Coverage Summary Page or visit ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.

General Exclusions and Limitations. ‌ 1. This Agreement does not cover performance of routine maintenance. You are responsible for performing all routine maintenance and cleaning for all covered Items as specified and recommended by the manufacturer. You are also responsible for providing all routine maintenance for all areas of a Covered Property around covered Items to ensure that these Items are able to function properly as specified by the manufacturer. 2. This Agreement does not cover repairs or replacements of any Item covered by other insurance, warranties or guarantees, including but not limited to, manufacturer’s, contractor’s, builder’s, distributor’s, home service agreement or home warranty. Our coverage is secondary to such insurance, warranties, or guarantees. 3. This Agreement shall not cover any Item(s) if they are: • systems, appliances or components classified by the manufacturer as Commercial-Grade; • flues, venting, chimneys, and exhaust lines; • covered Items with a failure that existed prior to the Agreement effective date; • lacking a visible model or serial number; • determined to be defective by the Consumer Product Safety Commission or the manufacturer and for which either has issued, or issues, a warning or recall, or which is otherwise necessitated due to failure caused by the manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other manufacturing defect; • improperly repaired and/or improperly installed; • below the slab or basement floor of the Covered Property; except as otherwise specified in this Agreement; • located outside the perimeter of the main foundation or a detached structure (i.e., outside the outer load bearing walls of the primary residential structure with the exception of central air conditioning unit, main electrical panel, water heater) or unless specifically covered with optional coverage purchased for Items outside the main perimeter. These exceptions must be installed for diagnose and must be manufactured for outside use or be located in a structure which protects Items from the elements; • located in a detached structure; • damaged by you in the course of remodeling or unauthorized repair. 4. This Agreement does not cover failures which may result from causes other than normal wear and tear, such as without limitation: • abuse, misuse and/or neglect; • mismatched systems where the indoor and outdoor units were not properly matched to each other in capacity or efficiency for proper operation; • lightning strikes, power failure, power surge; • missing components, parts or equipment; • animal, pet and/or pest damage; • fire; casualty; flood; smoke; earthquake; freeze damage; acts of God; • manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other manufacturing defect; • accidental damage; • structural damage and/or property damage; • accidents; war; acts of terrorism; nuclear explosion, reaction, radiation or radioactive contamination; insurrection; riots; vandalism; or intentional destruction of property; • any noise without a related Mechanical Failure. 5. This Agreement does not cover Mechanical Failures, damages or remediation due to: • mold, mildew, mycotoxins, fungus, bacteria, virus, condensation, wet or dry rot, regardless of the source, origin, or location; • lack of capacity in the existing system or appliance, under/oversized systems in relation to the square footage for the area being heated or cooled; • conditions of insufficient or excessive water pressure; • conditions of inadequate wiring capacity, circuit overload, power failure and/or surge. 6. This Agreement does not cover costs for (except as otherwise specified in this Agreement): • construction, carpentry, dimensional or design change, or other modifications necessary to remove, relocate or install equipment; • providing or closing access to covered Items; • equipment to gain access or permit serviceability such as but not limited to scaffolding; • restoration of any wall or floor coverings, cabinets, counter tops, tiling, paint or the like; • failure to meet building code(s), zoning requirements, utility regulations; • failure to comply with local, state or federal laws or regulations; • compliance with federal, state, and/or local law, code, regulation, or ordinance; • for testing required by state or local municipalities, such as but not limited to, load calculation or duct certification; • for additional charges to access or transport materials, supplies, or Service Professionals to the Covered Property, such as but not limited to: tolls, required use of ferries, or barges; • Surcharges assessed by Service Professionals and/or part and appliance vendors; • permits; • code upgrades; • modifications. 7. This Agreement does not cover: • dismantle, remove and dispose the defective equipment; • recapture refrigerant; reclaim refrigerant and dispose of refrigerant; • removal and/or disposal of hazardous or toxic material or asbestos; • the use of cranes or other lifting equipment required to service any Item; • excavation or other charges associated with gaining access to a well pump; • electronic computerized, or home energy management systems or devices; home automation hub; LCD displays that do not affect the primary operation of the unit; unless otherwise stated in this agreement; • lighting and/or appliance management systems, unless otherwise stated in this agreement; • radon monitoring systems, fire sprinkler systems, and solar systems and components. 8. This Agreement does not cover delays or failures to provide service caused by, or related to: • any of the exclusions listed herein; • shortages of labor and/or materials; • any other cause beyond our reasonable control. 9. This Agreement does not cover replacement of functional components of HVAC systems for reasons of compatibility or efficiency requirements of the manufacturer unless additional coverage for such circumstance is purchased. This additional coverage must be purchased within 30 days from the effective date of this Agreement. To obtain this coverage, call the number on you Agreement Coverage Summary Page or visit ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.

General Exclusions and Limitations. 1. This Agreement does not cover performance of routine maintenance. You are responsible for performing all routine maintenance and cleaning for all covered Items as specified and recommended by the manufacturer. You are also responsible for providing all routine maintenance for all areas of a Covered Property around covered Items to ensure that these Items are able to function properly as specified by the manufacturer. 2. This Agreement does not cover repairs or replacements of any Item covered by other insurance, warranties or guarantees, including but not limited to, manufacturer’s, contractor’s, builder’s, distributor’s, home service agreement or home warranty. Our coverage is secondary to such insurance, warranties, or guarantees. 3. This Agreement shall not cover any Item(s) if they are: • systems, appliances or components classified by the manufacturer as Commercial-Grade; • flues, venting, chimneys, and exhaust lines; • covered Items with a failure that existed prior to the Agreement effective date; • lacking a visible model or serial number; • determined to be defective by the Consumer Product Safety Commission or the manufacturer and for which either has issued, or issues, a warning or recall, or which is otherwise necessitated due to failure caused by the manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other manufacturing defect; • improperly repaired and/or improperly installed; • below the slab or basement floor of the Covered Property; except as otherwise specified in this Agreement; • located outside the perimeter of the main foundation or a detached structure (i.e., outside the outer load bearing walls of the primary residential structure with the exception of central air conditioning unit, main electrical panel, water heater) or unless specifically covered with optional coverage purchased for Items outside the main perimeter. These exceptions must be installed for diagnose and must be manufactured for outside use or be located in a structure which protects Items from the elements; • located in a detached structure; • damaged by you in the course of remodeling or unauthorized repair. 4. This Agreement does not cover failures which may result from causes other than normal wear and tear, such as without limitation: • abuse, misuse and/or neglect; • mismatched systems where the indoor and outdoor units were not properly matched to each other in capacity or efficiency for proper operation; • lightning strikes, power failure, power surge; • missing components, parts or equipment; • animal, pet and/or pest damage; • fire; casualty; flood; smoke; earthquake; freeze damage; acts of God; • manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other manufacturing defect; • accidental damage; • structural damage and/or property damage; • accidents; war; acts of terrorism; nuclear explosion, reaction, radiation or radioactive contamination; insurrection; riots; vandalism; or intentional destruction of property; • any noise without a related Mechanical Failure. 5. This Agreement does not cover Mechanical Failures, damages or remediation due to: • mold, mildew, mycotoxins, fungus, bacteria, virus, condensation, wet or dry rot, regardless of the source, origin, or location; • lack of capacity in the existing system or appliance, under/oversized systems in relation to the square footage for the area being heated or cooled; • conditions of insufficient or excessive water pressure; • conditions of inadequate wiring capacity, circuit overload, power failure and/or surge. 6. This Agreement does not cover costs for (except as otherwise specified in this Agreement): • construction, carpentry, dimensional or design change, or other modifications necessary to remove, relocate or install equipment; • providing or closing access to covered Items; • equipment to gain access or permit serviceability such as but not limited to scaffolding; • restoration of any wall or floor coverings, cabinets, counter tops, tiling, paint or the like; • failure to meet building code(s), zoning requirements, utility regulations; • failure to comply with local, state or federal laws or regulations; • compliance with federal, state, and/or local law, code, regulation, or ordinance; • for testing required by state or local municipalities, such as but not limited to, load calculation or duct certification; • for additional charges to access or transport materials, supplies, or Service Professionals to the Covered Property, such as but not limited to: tolls, required use of ferries, or barges; • Surcharges assessed by Service Professionals and/or part and appliance vendors; • permits; • code upgrades; • modifications. 7. This Agreement does not cover: • dismantle, remove and dispose the defective equipment; • recapture refrigerant; reclaim refrigerant and dispose of refrigerant; • removal and/or disposal of hazardous or toxic material or asbestos; • the use of cranes or other lifting equipment required to service any Item; • excavation or other charges associated with gaining access to a well pump; • electronic computerized, or home energy management systems or devices; home automation hub; LCD displays that do not affect the primary operation of the unit; unless otherwise stated in this agreement; • lighting and/or appliance management systems, unless otherwise stated in this agreement; • radon monitoring systems, fire sprinkler systems, and solar systems and components. 8. This Agreement does not cover delays or failures to provide service caused by, or related to: • any of the exclusions listed herein; • shortages of labor and/or materials; • any other cause beyond our reasonable control. 9. This Agreement does not cover replacement of functional components of HVAC systems for reasons of compatibility or efficiency requirements of the manufacturer unless additional coverage for such circumstance is purchased. This additional coverage must be purchased within 30 days from the effective date of this Agreement. To obtain this coverage, call the number on you Agreement Coverage Summary Page or visit ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.

General Exclusions and Limitations. 1. This Agreement does not cover performance of routine maintenance. You are responsible for performing all routine maintenance and cleaning for all covered Items as specified and recommended by the manufacturer. You are also responsible for providing all routine maintenance for all areas of a Covered Property around covered Items to ensure that these Items are able to function properly as specified by the manufacturer.routine 2. This Agreement does not cover repairs or replacements of any Item covered by other insurance, warranties or guarantees, including but not limited to, manufacturer’s, contractor’s, builder’s, distributor’s, home service agreement or home warranty. Our coverage is secondary to such insurance, warranties, or guarantees. 3. This Agreement shall not cover any Item(s) if they are: • systems, appliances or components classified by the manufacturer as Commercial-Grade; • flues, venting, chimneys, and exhaust lines; • covered Items with a failure that existed prior to the Agreement effective date; • lacking a visible model or serial number; • determined to be defective by the Consumer Product Safety Commission or the manufacturer and for which either has issued, or issues, a warning or recall, or which is otherwise necessitated due to failure caused by the manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other manufacturing defect; • improperly repaired and/or improperly installed; • below the slab or basement floor of the Covered Property; except as otherwise specified in this Agreement; • located outside the perimeter of the main foundation or a detached structure (i.e., outside the outer load bearing walls of the primary residential structure with the exception of central air conditioning unit, main electrical panel, water heater) or unless specifically covered with optional coverage purchased for Items outside the main perimeter. These exceptions must be installed for diagnose and must be manufactured for outside use or be located in a structure which protects Items from the elements; • located in a detached structure; • damaged by you in the course of remodeling or unauthorized repair. 4. This Agreement does not cover failures which may result from causes other than normal wear and tear, such as without limitation: • abuse, misuse and/or neglect; • mismatched systems where the indoor and outdoor units were not properly matched to each other in capacity or efficiency for proper operation; • lightning strikes, power failure, power surge; • missing components, parts or equipment; • animal, pet and/or pest damage; • fire; casualty; flood; smoke; earthquake; freeze damage; acts of God; • manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other • accidental damage; • structural damage and/or property damage; • accidents; war; acts of terrorism; nuclear explosion, reaction, radiation or radioactive contamination; insurrection; riots; vandalism; or intentional destruction of property; • any noise without a related Mechanical Failure. 5. This Agreement does not cover Mechanical Failures, damages or remediation due to: • mold, mildew, mycotoxins, fungus, bacteria, virus, condensation, wet or dry rot, regardless of the source, origin, or location; • lack of capacity in the existing system or appliance, under/oversized systems in relation to the square footage for the area being heated or cooled; • conditions of insufficient or excessive water pressure; • conditions of inadequate wiring capacity, circuit overload, power failure and/or surge. 6. This Agreement does not cover costs for (except as otherwise specified in this Agreement): • construction, carpentry, dimensional or design change, or other modifications necessary to remove, relocate or install equipment; • providing or closing access to covered Items; • equipment to gain access or permit serviceability such as but not limited to scaffolding; • restoration of any wall or floor coverings, cabinets, counter tops, tiling, paint or the like; • failure to meet building code(s), zoning requirements, utility regulations; • failure to comply with local, state or federal laws or regulations; • compliance with federal, state, and/or local law, code, regulation, or ordinance; • for testing required by state or local municipalities, such as but not limited to, load calculation or duct certification; • for additional charges to access or transport materials, supplies, or Service Professionals to the Covered Property, such as but not limited to: tolls, required use of ferries, or barges; • Surcharges assessed by Service Professionals and/or part and appliance vendors; • permits; • code upgrades; • modifications. 7. This Agreement does not cover: • dismantle, remove and dispose the defective equipment; • recapture refrigerant; reclaim refrigerant and dispose of refrigerant; • removal and/or disposal of hazardous or toxic material or asbestos; • the use of cranes or other lifting equipment required to service any Item; • excavation or other charges associated with gaining access to a well pump; • electronic computerized, or home energy management systems or devices; home automation hub; LCD displays that do not affect the primary operation of the unit; unless otherwise stated in this agreement; • lighting and/or appliance management systems, unless otherwise stated in this agreement; • radon monitoring systems, fire sprinkler systems, and solar systems and components. 8. This Agreement does not cover delays or failures to provide service caused by, or related to: • any of the exclusions listed herein; • shortages of labor and/or materials; • any other cause beyond our reasonable control. 9. This Agreement does not cover replacement of functional components of HVAC systems for reasons of compatibility or efficiency requirements of the manufacturer unless additional coverage for such circumstance is purchased. This additional coverage must be purchased within 30 days from the effective date of this Agreement. To obtain this coverage, call the number on you Agreement Coverage Summary Page or visit ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.

General Exclusions and Limitations. 1. This Agreement does not cover performance of routine maintenance. You are responsible for performing all routine maintenance and cleaning for all covered Items as specified and recommended by the manufacturer. You are also responsible for providing all routine maintenance for all areas of a Covered Property around covered Items to ensure that these Items are able to function properly as specified by the manufacturer.responsible 2. This Agreement does not cover repairs or replacements of any Item covered by other insurance, warranties or guarantees, including but not limited to, manufacturer’s, contractor’s, builder’s, distributor’s, home service agreement or home warranty. Our coverage is secondary to such insurance, warranties, or guarantees. 3. This Agreement shall not cover any Item(s) if they are: • systems, appliances or components classified by the manufacturer as Commercial-Grade; • flues, venting, chimneys, and exhaust lines; • covered Items with a failure that existed prior to the Agreement effective date; • lacking a visible model or serial number; • determined to be defective by the Consumer Product Safety Commission or the manufacturer and for which either has issued, or issues, a warning or recall, or which is otherwise necessitated due to failure caused by the manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other manufacturing defect; • improperly repaired and/or improperly installed; • below the slab or basement floor of the Covered Property; except as otherwise specified in this Agreement; • located outside the perimeter of the main foundation or a detached structure (i.e., outside the outer load bearing walls of the primary residential structure with the exception of central air conditioning unit, main electrical panel, water heater) or unless specifically covered with optional coverage purchased for Items outside the main perimeter. These exceptions must be installed for diagnose and must be manufactured for outside use or be located in a structure which protects Items from the elements; • located in a detached structure; • damaged by you in the course of remodeling or unauthorized repair. 4. This Agreement does not cover failures which may result from causes other than normal wear and tear, such as without limitation: • abuse, misuse and/or neglect; • mismatched systems where the indoor and outdoor units were not properly matched to each other in capacity or efficiency for proper operation; • lightning strikes, power failure, power surge; • missing components, parts or equipment; • animal, pet and/or pest damage; • fire; casualty; flood; smoke; earthquake; freeze damage; acts of God; • manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other manufacturing defect; • accidental damage; • structural damage and/or property damage; • accidents; war; acts of terrorism; nuclear explosion, reaction, radiation or radioactive contamination; insurrection; riots; vandalism; or intentional destruction of property; • any noise without a related Mechanical Failure. 5. This Agreement does not cover Mechanical Failures, damages or remediation due to: • mold, mildew, mycotoxins, fungus, bacteria, virus, condensation, wet or dry rot, regardless of the source, origin, or location; • lack of capacity in the existing system or appliance, under/oversized systems in relation to the square footage for the area being heated or cooled; • conditions of insufficient or excessive water pressure; • conditions of inadequate wiring capacity, circuit overload, power failure and/or surge. 6. This Agreement does not cover costs for (except as otherwise specified in this Agreement): • construction, carpentry, dimensional or design change, or other modifications necessary to remove, relocate or install equipment; • providing or closing access to covered Items; • equipment to gain access or permit serviceability such as but not limited to scaffolding; • restoration of any wall or floor coverings, cabinets, counter tops, tiling, paint or the like; • failure to meet building code(s), zoning requirements, utility regulations; • failure to comply with local, state or federal laws or regulations; • compliance with federal, state, and/or local law, code, regulation, or ordinance; • for testing required by state or local municipalities, such as but not limited to, load calculation or duct certification; • for additional charges to access or transport materials, supplies, or Service Professionals to the Covered Property, such as but not limited to: tolls, required use of ferries, or barges; • Surcharges assessed by Service Professionals and/or part and appliance vendors; • permits; • code upgrades; • modifications. 7. This Agreement does not cover: • dismantle, remove and dispose the defective equipment; • recapture refrigerant; reclaim refrigerant and dispose of refrigerant; • removal and/or disposal of hazardous or toxic material or asbestos; • the use of cranes or other lifting equipment required to service any Item; • excavation or other charges associated with gaining access to a well pump; • electronic computerized, or home energy management systems or devices; home automation hub; LCD displays that do not affect the primary operation of the unit; unless otherwise stated in this agreement; • lighting and/or appliance management systems, unless otherwise stated in this agreement; • radon monitoring systems, fire sprinkler systems, and solar systems and components. 8. This Agreement does not cover delays or failures to provide service caused by, or related to: • any of the exclusions listed herein; • shortages of labor and/or materials; • any other cause beyond our reasonable control. 9. This Agreement does not cover replacement of functional components of HVAC systems for reasons of compatibility or efficiency requirements of the manufacturer unless additional coverage for such circumstance is purchased. This additional coverage must be purchased within 30 days from the effective date of this Agreement. To obtain this coverage, call the number on you Agreement Coverage Summary Page or visit ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.

General Exclusions and Limitations. 1. This Agreement does not cover performance of routine maintenance. You are responsible for performing all routine maintenance and cleaning for all covered Items as specified and recommended by the manufacturer. You are also responsible for providing all routine maintenance for all areas of a Covered Property around covered Items to ensure that these Items are able to function properly as specified by the manufacturer. 2. This Agreement does not cover repairs or replacements of any Item covered by other insurance, warranties or guarantees, including but not limited to, manufacturer’s, contractor’s, builder’s, distributor’s, home service agreement or home warranty. Our coverage is secondary to such insurance, warranties, or guarantees. 3. This Agreement shall not cover any Item(s) if they are: •  systems, appliances or components classified by the manufacturer as Commercial-Grade; •  flues, venting, chimneys, and exhaust lines; •  covered Items with a failure that existed prior to the Agreement effective date; •  lacking a visible model or serial number; •  determined to be defective by the Consumer Product Safety Commission or the manufacturer and for which either has issued, or issues, a warning or recall, or which is otherwise necessitated due to failure caused by the manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other manufacturing defect; •  improperly repaired and/or improperly installed; •  below the slab or basement floor of the Covered Property; except as otherwise specified in this Agreement; •  located outside the perimeter of the main foundation or a detached structure (i.e., outside the outer load bearing walls of the primary residential structure with the exception of central air conditioning unit, main electrical panel, water heater) or unless specifically covered with optional coverage purchased for Items outside the main perimeter. These exceptions must be installed for diagnose and must be manufactured for outside use or be located in a structure which protects Items from the elements; •  located in a detached structure; •  damaged by you in the course of remodeling or unauthorized repair. 4. This Agreement does not cover failures which may result from causes other than normal wear and tear, such as without limitation: •  abuse, misuse and/or neglect; •  mismatched systems where the indoor and outdoor units were not properly matched to each other in capacity or efficiency for proper operation; •  lightning strikes, power failure, power surge; •  missing components, parts or equipment; •  animal, pet and/or pest damage; •  fire; casualty; flood; smoke; earthquake; freeze damage; acts of God; •  manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other • manufacturing defect;  accidental damage; •  structural damage and/or property damage; •  accidents; war; acts of terrorism; nuclear explosion, reaction, radiation or radioactive contamination; insurrection; riots; vandalism; or intentional destruction of property; •  any noise without a related Mechanical Failure. 5. This Agreement does not cover Mechanical Failures, damages or remediation due to: •  mold, mildew, mycotoxins, fungus, bacteria, virus, condensation, wet or dry rot, regardless of the source, origin, or location; •  lack of capacity in the existing system or appliance, under/oversized systems in relation to the square footage for the area being heated or cooled; •  conditions of insufficient or excessive water pressure; •  conditions of inadequate wiring capacity, circuit overload, power failure and/or surge. 6. This Agreement does not cover costs for (except as otherwise specified in this Agreement): •  construction, carpentry, dimensional or design change, or other modifications necessary to remove, relocate or install equipment; •  providing or closing access to covered Items; •  equipment to gain access or permit serviceability such as but not limited to scaffolding; •  restoration of any wall or floor coverings, cabinets, counter tops, tiling, paint or the like; •  failure to meet building code(s), zoning requirements, utility regulations; •  failure to comply with local, state or federal laws or regulations; •  compliance with federal, state, and/or local law, code, regulation, or ordinance; •  for testing required by state or local municipalities, such as but not limited to, load calculation or duct certification; •  for additional charges to access or transport materials, supplies, or Service Professionals to the Covered Property, such as but not limited to: tolls, required use of ferries, or barges; •  Surcharges assessed by Service Professionals and/or part and appliance vendors; •  permits; •  code upgrades; •  modifications. 7. This Agreement does not cover: •  dismantle, remove and dispose the defective equipment; •  recapture refrigerant; reclaim refrigerant and dispose of refrigerant; •  removal and/or disposal of hazardous or toxic material or asbestos; •  the use of cranes or other lifting equipment required to service any Item; •  excavation or other charges associated with gaining access to a well pump; •  electronic computerized, or home energy management systems or devices; home automation hub; LCD displays that do not affect the primary operation of the unit; unless otherwise stated in this agreement; •  lighting and/or appliance management systems, unless otherwise stated in this agreement; •  radon monitoring systems, fire sprinkler systems, and solar systems and components. 8. This Agreement does not cover delays or failures to provide service caused by, or related to: •  any of the exclusions listed herein; •  shortages of labor and/or materials; •  any other cause beyond our reasonable control. 9. This Agreement does not cover replacement of functional components of HVAC systems for reasons of compatibility or efficiency requirements of the manufacturer unless additional coverage for such circumstance is purchased. This additional coverage must be purchased within 30 days from the effective date of this Agreement. To obtain this coverage, call the number on you Agreement Coverage Summary Page or visit ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.

General Exclusions and Limitations. 1. This Agreement does not cover performance of routine maintenance. You are responsible for performing all routine maintenance and cleaning for all covered Items as specified and recommended by the manufacturer. You are also responsible for providing all routine maintenance for all areas of a Covered Property around covered Items to ensure that these Items are able to function properly as specified by the manufacturer.routine 2. This Agreement does not cover repairs or replacements of any Item covered by other insurance, warranties or guarantees, including but not limited to, manufacturer’s, contractor’s, builder’s, distributor’s, home service agreement or home warranty. Our coverage is secondary to such insurance, warranties, or guarantees. 3. This Agreement shall not cover any Item(s) if they are: • systems, appliances or components classified by the manufacturer as Commercial-Grade; • flues, venting, chimneys, and exhaust lines; • covered Items with a failure that existed prior to the Agreement effective date; • lacking a visible model or serial number; • determined to be defective by the Consumer Product Safety Commission or the manufacturer and for which either has issued, or issues, a warning or recall, or which is otherwise necessitated due to failure caused by the manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other manufacturing defect; • improperly repaired and/or improperly installed; • below the slab or basement floor of the Covered Property; except as otherwise specified in this Agreement; • located outside the perimeter of the main foundation or a detached structure (i.e., outside the outer load bearing walls of the primary residential structure with the exception of central air conditioning unit, main electrical panel, water heater) or unless specifically covered with optional coverage purchased for Items outside the main perimeter. These exceptions must be installed for diagnose and must be manufactured for outside use or be located in a structure which protects Items from the elements; • located in a detached structure; • damaged by you in the course of remodeling or unauthorized repair. 4. This Agreement does not cover failures which may result from causes other than normal wear and tear, such as without limitation: • lack of routine maintenance and cleaning as specified and recommended by the manufacturer • abuse, misuse and/or neglect; • mismatched systems where the indoor and outdoor units were not properly matched to each other in capacity or efficiency for proper operation; • lightning strikes, power failure, power surge; • missing components, parts or equipment; • animal, pet and/or pest damage; • fire; casualty; flood; smoke; earthquake; freeze damage; acts of God; • manufacturer’s improper design, use of improper materials and/or formulas, manufacturing process or any other manufacturing defect; • accidental damage; • structural damage and/or property damage; • accidents; war; acts of terrorism; nuclear explosion, reaction, radiation or radioactive contamination; insurrection; riots; vandalism; or intentional destruction of property; • any noise without a related Mechanical Failure. 5. This Agreement does not cover Mechanical Failures, damages or remediation due to: • mold, mildew, mycotoxins, fungus, bacteria, virus, condensation, wet or dry rot, regardless of the source, origin, or location; • lack of capacity in the existing system or appliance, under/oversized systems in relation to the square footage for the area being heated or cooled; • conditions of insufficient or excessive water pressure; • conditions of inadequate wiring capacity, circuit overload, power failure and/or surge. 6. This Agreement does not cover costs for (except as otherwise specified in this Agreement): • construction, carpentry, dimensional or design change, or other modifications necessary to remove, relocate or install equipment; • providing or closing access to covered Items; • equipment to gain access or permit serviceability such as but not limited to scaffolding; • restoration of any wall or floor coverings, cabinets, counter tops, tiling, paint or the like; • failure to meet building code(s), zoning requirements, utility regulations; • failure to comply with local, state or federal laws or regulations; • compliance with federal, state, and/or local law, code, regulation, or ordinance; • for testing required by state or local municipalities, such as but not limited to, load calculation or duct certification; • for additional charges to access or transport materials, supplies, or Service Professionals to the Covered Property, such as but not limited to: tolls, required use of ferries, or barges; • Surcharges surcharges assessed by Service Professionals and/or part and appliance vendors; • permits; • code upgrades; • modifications. 7. This Agreement does not cover: • dismantle, remove and dispose the defective equipment; • recapture refrigerant; reclaim refrigerant and dispose of refrigerant; • removal and/or disposal of hazardous or toxic material or asbestos; • the use of cranes or other lifting equipment required to service any Item; • excavation or other charges associated with gaining access to a well pump; • electronic computerized, or home energy management systems or devices; home automation hub; LCD displays that do not affect the primary operation of the unit; unless otherwise stated in this agreement; • lighting and/or appliance management systems, unless otherwise stated in this agreement; • radon monitoring systems, fire sprinkler systems, and solar systems and components. 8. This Agreement does not cover delays or failures to provide service caused by, or related to: • any of the exclusions listed herein; • shortages of labor and/or materials; • any other cause beyond our reasonable control. 9. This Agreement does not cover replacement of functional components of HVAC systems for reasons of compatibility or efficiency requirements of the manufacturer unless additional coverage for such circumstance is purchased. This additional coverage must be purchased within 30 days from the effective date of this Agreement. To obtain this coverage, call the number on you Agreement Coverage Summary Page or visit ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.