1General Nothing in this Agreement shall prevent a Party from utilizing the services of any subcontractor as it deems appropriate to perform its obligations under this Agreement; provided, however, that each Party shall require its subcontractors to comply with all applicable terms and conditions of this Agreement in providing such services and each Party shall remain primarily liable to the other Parties for the performance of such subcontractor.
General Operations Tenant covenants and agrees to furnish to Landlord, within thirty (30) days after receipt or modification thereof, copies of: (a) all licenses authorizing Tenant or any Manager to operate any Facility for its Primary Intended Use; (b) all Medicare and Medicaid certifications, together with provider agreements and all material correspondence relating thereto with respect to any Facility (excluding, however, correspondence which may be subject to any attorney client privilege); (c) if required under Applicable Law with respect to any Facility, a license for each individual employed as administrator with respect to such Facility; (d) all reports of surveys, statements of deficiencies, plans of correction, and all material correspondence relating thereto, including, without limitation, all reports and material correspondence concerning compliance with or enforcement of licensure, Medicare/Medicaid, and accreditation requirements, including physical environment and Life Safety Code survey reports (excluding, however, correspondence which may be subject to any attorney client privilege); and (e) with reasonable promptness, such other confirmation as to the licensure and Medicare and Medicaid participation of Tenant as Landlord may reasonably request from time to time.
General Overview 2.1.1 If RECONEX requires maintenance for its local service customers, RECONEX will initiate a request for repair (sometimes referred to as a "trouble report") by calling GTE's Customer Care Repair Center. During this call, GTE service representatives will verify that the end-user is a RECONEX customer and will then obtain the necessary information from RECONEX to process the trouble report. While the RECONEX representatives are still on the line, GTE personnel will perform an initial analysis of the problem and remote line testing for resale services. If engineered services are involved, the call will be made to the GTE SSCC for handling. If no engineering is required and the line testing reveals that the trouble can be repaired remotely, GTE personnel will correct the problem and close the trouble report while RECONEX representatives are still on the line. If on-line resolution is not possible, GTE personnel will provide RECONEX representatives a commitment time for repair, and the GTE personnel then will enter the trouble ticket into the GTE service dispatch queue. RECONEX's repair service commitment times will be within the same intervals as GTE provides to its own end users. Maintenance and repair of GTE facilities is the responsibility of GTE and will be performed at no incremental charge to RECONEX. If, as a result of a RECONEX-initiated trouble report, trouble is found to be the responsibility of RECONEX (e.g., non- network cause) GTE will charge RECONEX for trouble isolation. RECONEX will have the ability to report trouble for its end users to appropriate trouble reporting centers 24 hours a day, 7 days a week. RECONEX will be assigned a customer contact center when initial service agreements are made. 2.1.2 Repair calls to the SSCC for engineered services will be processed in essentially the same manner as those by the GTE Customer Care Center. GTE personnel will analyze the problem, provide the RECONEX representative with a commitment time while they are still on the line, and then place the trouble ticket in the dispatch queue. 2.1.3 GTE then will process all RECONEX trouble reports in the dispatch queue along with GTE trouble reports in the order they were filed (first in, first out), with priority given to out-of-service conditions. If, at any time, GTE would determine that a commitment time given to RECONEX becomes in jeopardy, GTE service representatives will contact RECONEX by telephone to advise of the jeopardy condition and provide a new commitment time. 2.1.4 Trouble reports in the dispatch queue will be transmitted electronically to GTE CZT service technicians who will repair the service problems and clear the trouble reports. For cleared RECONEX trouble reports, GTE service technicians will make a telephone call to RECONEX directly to clear the trouble ticket. GTE service technicians will make the confirmation call to the telephone number provided by RECONEX. If RECONEX is unable to process the call or places the GTE technician on hold, the call will be terminated. To avoid disconnect, RECONEX may develop an answering system, such as voice mail, to handle the confirmation calls expeditiously. 2.1.5 GTE will provide electronic interface access to operation support systems functions which provide the capability to initiate, status and close a repair trouble ticket. GTE will not provide to RECONEX real time testing capability on RECONEX end user services. GTE will not provide to RECONEX an interface for network surveillance (performance monitoring). 2.1.6 GTE will resolve repair requests by or for RECONEX local service customers using GTE's existing repair system in parity with repair requests by GTE end users. GTE will respond to service requests for RECONEX using the same time parameters and procedures that GTE uses. RECONEX then would call GTE's Customer Care Center or SSCC while the customers were on hold.
General Description of Services The A-E will be contacted by County Project Management staff on an “as-needed” basis as projects arise to provide A-E for professional services. Requirements will be discussed by both Parties and A-E shall prepare a written Scope Statement that will include the specific work to be performed, including the costs and time required to complete the project/task. Orange County Project Management staff will then review the A-E’s Scope Statement, proceed with negotiation of task costs and when satisfied, issue a Contract Task Order (“CTO”) against this Contract. The A-E shall serve as lead of a design team that may include other construction design professionals working together to ensure that the original design is carried through to the finished product, with no alterations in materials or design that would lead to safety issues or compromise the quality of the building or building component. Other team members who may be retained by the lead to support a project as a consultant may include but are not limited to landscape architects, lighting designers, data consultants, security consultants, controls engineers, commissioning consultants, traffic engineers, surveyors, estimators, special inspection, etc. The A-E shall be responsible for the preparation of comprehensive building assessments, designs, drawings, specifications, cost estimates, and reports within the scope of the CTO. In the preparation of construction drawings and specification, the A-E shall also responsible for: A. Obtaining data by reviewing record drawings, visiting the site of the construction and by conferences with the User/Client and facility maintenance staff or by other actions as necessary to develop the design; B. Checking of shop drawings, submittals, materials and other data submitted by the Construction Contractor for approval; C. Furnishing consultation and advice to County to clarify the intent of the drawings and specifications and on questions that may arise during the construction of the project; D. Space planning, programming and code compliance review and upgrades; E. The meeting of submittal dates included in the Scope Statement of the Contract Task Order, including the work of consultants; F. Coordination with various agencies having authority of jurisdiction for planning services, entitlement, fire life safety, CEQA, ADA, etc.; G. Construction administration services, testing and commissioning; H. Close out services, as-built plans, material lists, project acceptance, etc. I. The coordination of the various elements of the design to assure compatibility of architectural, structural, electrical, mechanical/plumbing, and other design features; J. Other services as specifically included in the Contract Task Order related to project Initiation, Planning/Design, Bid/Award, Construction and Closeout. The A-E shall restrict themselves to the Scope Statement of the Contract Task Order. Any changes in the Scope Statement shall require prior written authorization by County.
General Access BCA agrees to provide Agency with access to the Minnesota Criminal Justice Data Communications Network (CJDN) and those systems and tools which the Agency is authorized by law to access via the CJDN for the purposes outlined in Minn. Stat. § 299C.46.