General Managers. The Joint Operator shall at all times during the Agreement Term retain two qualified, competent and experienced full-time General Managers (hereinafter referred to as "managers") of its parking operations, one based at ANC and one based in FAI. The General Manager at ANC shall maintain an office in the Parking Office Building and shall be on-site at the airport during regular business hours excluding holidays, vacations and sickness. The General Manager at FAI must maintain an active on-airport presence, and space is available in a tollbooth at FAI. The General Managers at both airports must reside within fifteen (15) miles of the airport. The Joint Operator shall provide the State with written notice within ten (10) days of the Effective Date indicating the name, business, home, pager and cellular telephone numbers, and business address for both the ANC and FAI managers. The managers will have no other duties beyond management of the Airport's Parking Facilities and Shuttle Bus Services. A qualified shift-supervisor will be in charge and available on the Premises during the manager’s absence(s). 1. The State considers the General Manager positions to be a vital component successful implementation of this Agreement; the highest level of stability is expected in this position. The State desires that the managers designated in the Joint Operator's proposal shall be a manager for a minimum of one (1) year from the Effective Date of the Agreement. In addition, the State requires that any new General Manager be interviewed by the respective Airport Manager and/or Airport Operations Manager. 2. If the State is not satisfied with the selected manager's performance or a replacement manager's performance, the State shall notify the Joint Operator in writing of such. Within twenty (20) days of receipt of any such notice, the Joint Operator shall respond in writing, detailing the corrective action taken to resolve the State's concerns. Afterwards, if the State is still not satisfied, the State shall have the right to notify the Joint Operator in writing, requiring that the manager (or a replacement manager) be removed from performance under this Agreement. The Joint Operator shall comply by securing the services of a replacement manager, approved in writing and in advance, by the State. In no event shall more than sixty (60) days elapse from the time the Joint Operator receives notice from the State and complies hereafter under this Agreement. 3. If during the Agreement Term, the Joint Operator desires to change a manager, it may do so only after notice to and with prior written approval by the State. The notice shall include all point of contact information for that manager and the effective date of the appointment.
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Sources: Parking Operations Agreement, Parking Operations Agreement