GENERAL PRINCIPLES AND REQUIREMENTS Sample Clauses
GENERAL PRINCIPLES AND REQUIREMENTS. The BCDR Plan shall: set out how the business continuity and disaster recovery elements of the Plan link to each other; provide details of how the invocation of any element of the BCDR Plan may impact upon the operation of the Services [and any services provided to the Authority by a Related Service Provider]; contain an obligation upon the Contractor to liaise with the Authority and (at the Authority's request) any Related Service Provider with respect to issues concerning business continuity and disaster recovery where applicable; detail how the BCDR Plan links and interoperates with any overarching and/or connected disaster recovery or business continuity plan of the Authority and any of its other Related Service Providers as notified to the Contractor by the Authority from time to time; contain a communication strategy including details of an incident and problem management service [and advice and help desk facility which can be accessed via multi-channels (including but without limitation a web-site (with FAQs), e-mail, phone and fax) for both portable and desk top configurations, where required by the Authority;] contain a risk analysis, including: failure or disruption scenarios and assessments and estimates of frequency of occurrence; identification of any single points of failure within the Services and processes for managing the risks arising therefrom; identification of risks arising from the interaction of the Services with the services provided by a Related Service Provider; and a business impact analysis (detailing the impact on business processes and operations) of different anticipated failures or disruptions; provide for documentation of processes, including business processes, and procedures; set out key contact details (including roles and responsibilities) for the Contractor (and any Sub-Contractors) and for the Authority; identify the procedures for reverting to "normal service"; set out method(s) of recovering or updating data collected (or which ought to have been collected) during a failure or disruption to ensure that there is no more than [ ] of data loss and to preserve data integrity; identify the responsibilities (if any) that the Authority has agreed it will assume in the event of the invocation of the BCDR Plan; and [provide for the provision of technical advice and assistance to key contacts at the Authority as notified by the Authority from time to time to inform decisions in support of the Authority’s business continuity p...
GENERAL PRINCIPLES AND REQUIREMENTS. The BCDR Plan shall:
GENERAL PRINCIPLES AND REQUIREMENTS. 3.1 The BCDR Plan shall:
3.1.1 set out how its business continuity and disaster recovery elements link to each other;
3.1.2 provide details of how the invocation of any element of the BCDR Plan may impact upon the operation of the Services;
3.1.3 contain an obligation upon the Supplier to liaise with the Customer and (at the Customer's request) any Related Service Provider with respect to issues concerning business continuity and disaster recovery where applicable;
3.1.4 detail how the BCDR Plan links and interoperates with any overarching and/or connected disaster recovery or business continuity plan of the Customer and any of its other Related Service Providers as notified to the Supplier by the Customer from time to time;
3.1.5 contain a communication strategy including details of an incident and problem management service and advice and help desk facility which can be accessed via multi-channels (including but without limitation a web-site (with FAQs), e-mail, phone and fax) for both portable and desk top configurations, where required by the Customer;
3.1.6 contain a risk analysis, including:
3.1.6.1 failure or disruption scenarios and assessments and estimates of frequency of occurrence;
3.1.6.2 identification of any single points of failure within the Services and processes for managing the risks arising therefrom;
3.1.6.3 identification of risks arising from the interaction of the Services with the services provided by a Related Service Provider; and
3.1.6.4 a business impact analysis (detailing the impact on business processes and operations) of different anticipated failures or disruptions;
3.1.7 provide for documentation of processes, including business processes, and procedures;
3.1.8 set out key contact details (including roles and responsibilities) for the Supplier (and any Sub-contractors) and for the Customer;
3.1.9 identify the procedures for reverting to "normal service";
3.1.10 set out method(s) of recovering or updating data collected (or which ought to have been collected) during a failure or disruption to ensure that there is no more than [ ] of data loss and to preserve data integrity; [Guidance: Consider what an acceptable percentage of data loss would be and insert above.]
3.1.11 identify the responsibilities (if any) that the Customer has agreed it will assume in the event of the invocation of the BCDR Plan; and
3.1.12 provide for the provision of technical advice and assistance to key contacts at the Customer as notified by the C...
GENERAL PRINCIPLES AND REQUIREMENTS. 3. 1The BCDR Plan shall:
3.1. 1set out how the business continuity and disaster recovery elements of the BCDR Plan link to each other;
3.1. 2provide details of how the invocation of any element of the BCDR Plan may impact upon the operation of the Ordered IT Products and any services provided to the CUSTOMER by a Related Service Provider;
3.1. 3contain an obligation upon the CONTRACTOR to liaise with the CUSTOMER and (at the CUSTOMER's request) any Related Service Provider with respect to issues concerning business continuity and disaster recovery where applicable;
3.1. 4detail how the BCDR Plan links and interoperates with any overarching and/or connected disaster recovery or business continuity plan of the CUSTOMER and any of its other Related Service Providers as notified to the CONTRACTOR by the CUSTOMER from time to time;
3.1. 5contain a communication strategy including details of an incident and problem management service.
3.1. 6contain a risk analysis, including:
GENERAL PRINCIPLES AND REQUIREMENTS. 3. 1The BCDR Plan shall:
3.1. 1set out how the business continuity and disaster recovery elements of the BCDR Plan link to each other;
3.1. 2provide details of how the invocation of any element of the BCDR Plan may impact upon the operation of the Ordered IT Products and any services provided to the CUSTOMER by a Related Service Provider;
3.1. 3contain an obligation upon the CONTRACTOR to liaise with the CUSTOMER and (at the CUSTOMER's request) any Related Service Provider with respect to issues concerning business continuity and disaster recovery where applicable;
GENERAL PRINCIPLES AND REQUIREMENTS. 3.1 The BCDR Plan shall:
3.1.1 set out how the business continuity and disaster recovery elements of the BCDR Plan link to each other;
3.1.2 provide details of how the implementation of any element of the BCDR Plan may impact upon the operation of the Goods and/or Services and any services provided to the Authority by a Related Service Provider and/or by a Sub- Contractor to the Contractor;
3.1.3 contain an obligation upon the Contractor to liaise with the Authority and (at the Authority's request) any Related Service Provider and/or Sub-Contractor with respect to issues concerning business continuity and disaster recovery where applicable;
3.1.4 detail how the BCDR Plan links and interoperates with any overarching and/or connected disaster recovery or business continuity plan of the Authority and any of its other Related Service Providers as notified to the Contractor by the Authority from time to time;
3.1.5 where required by the Authority, contain a communication strategy including details of an incident and problem management service and advice and help desk facility which can be accessed via multi-channels (including but without limitation a web-site (with FAQs), e-mail, phone and fax) for both portable and desk top configurations, where required by the Authority;
3.1.6 contain a risk analysis, including:
GENERAL PRINCIPLES AND REQUIREMENTS. 1.1 The General Principles and Requirements stipulated in the European Charter for Researchers provide the framework for this agreement.
1.2 The Candidate studies according to the Common Study and Examination Regulations of EPCL specified by the consortium.
GENERAL PRINCIPLES AND REQUIREMENTS. The Community Benefits Plan shall: set out the means by which the Supplier shall support the Authority in the delivery of its core community benefits commitments and ambitions. Existing and foreseeable commitments are set out at Annex 1 to this Schedule. Additionally the plan shall set out the Suppliers own separate contributions and innovative proposals for adding value to the Authority’s core community benefits commitments and ambitions. The plan shall include details as to how the workforce matters, economic benefits, community development, and environmental elements of the Community Benefits Plan link to each other; provide details of how the provision of the Services and operation of this Agreement shall support particular elements of the Community Benefits Plan; contain an obligation upon the Supplier to liaise with the Authority and (at the Authority's request) any other service provider to the Authority with respect to issues concerning the delivery of Community Benefits where applicable; detail how the Community Benefits Plan links and interoperates with any overarching and/or connected Community Benefits plan of the Authority (including but not being limited to the Single Outcome Agreement, Waste Management Strategy, Carbon Clever initiative, Compact with the Third Sector, Community Engagement Plan) and any other Authority External Customer and/or service provider to the Authority as notified to the Supplier by the Authority from time to time; contain a communication strategy which will show how stakeholders in these issues will be engaged, provide for documentation of processes, including business processes, and procedures; set out key contact details (including roles and responsibilities) for the Supplier (and any Sub-Contractors) and for the Authority; identify the responsibilities (if any) that the Authority has agreed it will assume pursuant to the Community Benefits Plan; and provide for the provision of advice and assistance to key contacts at the Authority as notified by the Authority from time to time to inform decisions in support of the Community Benefits Plan. The Community Benefits Plan shall be designed so as to ensure that the Services are provided in accordance with the Agreement at all times with the requirements of the Community Benefits Plan. The Community Benefits Plan must be upgradeable and sufficiently flexible to support any changes to the Services or to the business processes facilitated by and the business operations sup...