General Statements. Datec will: (a) provide operational support services for designated Equipment and Networks; (b) perform moves, adds and changes (MACs) for data services; (c) provide pricing and perform MACs for data services; (d) take over where agreed and/or manage existing third party contracts (MTP’S) as agreed with the BSP; (e) act as the local BSP representative in matters directly related to the BSP, in a cooperative manner, with other Managed Third Parties (“MTP”) and take responsibility for the resolution of WAN related activity by acting as the vendor interface. (f) provide hardware maintenance support services for designated Equipment (break Fix) as defined in Schedule A, Datec will deliver the following project related Services: (a) perform Site Surveys, Stage and configure new Equipment, deliver the Equipment, install the Equipment, manage the installation of the Network Services, test, and accept the Network as required.
Appears in 2 contracts
Sources: Network Management Outsourcing Agreement (Elandia, Inc.), Network Management Outsourcing Agreement (Elandia, Inc.)