Graphics Coordinator. Position Concept: Is responsible for creating and updating quality process and presentation charts on a timely basis. Primarily uses Lotus Freelance as the software on a PS/2 type machine. Will operate equipment associated with producing high-quality charts such as printers and plotters. Responsibilities . Operates basic graphics equipment and programs. . Tracks due dates on process charts. . Updates and distributes process charts monthly. . Provides assistance for other presentation charts. . Performs other duties, as assigned. . Maintains soft copies of all charts created. . Ensures equipment used is maintained and usable. -------------------------------------------------------------------------------- 1.8 Training Training provided by CGS to its employees supporting IBM will fall into one of three categories new employee, continuing. or new support. "New employee" training is a combination of technical and process education. CGS is responsible for the "new employee" technical education required for CGS employees prior to being assigned to IBM. This training must ensure that new CGS employees have sufficient technical knowledge of the supported products to provide reliable problem determination and usage assistance to customers, and to provide an efficient interface with the product vendor. CGS is responsible for providing IBM with a detailed outline of their "new employee" technical training plan, and the criteria used to certify completion of the training plan for each employee. All CGS employees are expected to complete this certification process prior to being assigned to work supporting IBM. IBM will not be responsible for any charges associated . with this training.
Appears in 2 contracts
Sources: Service Agreement (Computer Generated Solutions Inc), Service Agreement (Computer Generated Solutions Inc)