Grievance and Appeal Procedures. A. In the event of a member grievance, the Contractor shall attempt to resolve the complaint informally and instruct the member to contact the OHCA’s Legal Division if the member wishes to file a written grievance. B. In the event of a formal appeal, the Contractor shall be available to the OHCA and shall cooperate with the OHCA as needed to assist in the resolution of such grievance or appeal of an adverse action. C. The Contractor shall conform with and adhere to all the OHCA procedures regarding grievances and appeals.
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Grievance and Appeal Procedures. A. In the event of a member grievance, the Contractor shall attempt to resolve the complaint informally and instruct the member to contact the OHCA’s Legal Division if the member wishes to file a written grievance.
B. In the event of a formal appeal, the Contractor shall be available to the OHCA and shall cooperate with the OHCA as needed to assist in the resolution of such grievance or appeal of an adverse action.
C. The Contractor shall conform with and adhere to all the OHCA procedures regarding grievances and appeals.
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Sources: Physician Assistant Contract