Common use of Grievance and Appeal Procedures Clause in Contracts

Grievance and Appeal Procedures. 24.1.1 The purpose of this procedure is to secure, in an atmosphere of courtesy and cooperation and at the lowest possible administrative level, an equitable solution to the problems which may arise. A grievance, as well as any subsequent appeal, should first be discussed with the aggrieved person’s immediate supervisor with the objective of resolving the matter informally. 24.1.2 Grievances are formal complaints of employees concerning an alleged violation of a specific provision(s) of the agreement, or actions taken by management which result in a loss of pay or seniority, or in written reprimand. An appeal is a request for reversal of a decision made by a supervisor regarding a grievance. Members may appeal a denial of a grievance to the Deputy Chief of Human Resources, as outlined in Sec. 23.2.2 Other complaints firefighters have about working conditions, rules and regulations, promotions and transfers must be made through the chain of command. 24.1.3 Since it is important that grievances be resolved as rapidly as possible, time limits given shall be considered as maximum and every effort shall be made to expedite the process. In the event the last day of a time limit falls on a weekend or legal holiday as defined herein, the time limit shall include the next working day as well. 24.1.4 Refusal to appear and participate in a grievance or subsequent appeal proceeding at any formal stage in a proceeding shall result in forfeiture of the member’s right to grieve or later appeal. As a condition of employment, employees are required to appear as witnesses in any grievance or appeal hearings when requested by the aggrieved employee or by members of the City administrative staff. 24.1.5 Before taking action, which could result in loss of pay or seniority, the Fire Chief or designee may call for an informal review of the circumstances surrounding the proposed action. A firefighter who is aggrieved by such action may grieve the decision within ten