Common use of GRIEVANCE AND DISPUTE SETTLEMENT PROCEDURES Clause in Contracts

GRIEVANCE AND DISPUTE SETTLEMENT PROCEDURES. 7.1.1 NUAA staff are entitled to the rights and conditions around grievance and dispute settlement procedures in the NSW Social and Community Services Award unless otherwise covered in this Agreement. 7.1.2 Any dispute or grievance arising in the workplace other than a dispute or grievance arising directly from concern about an employee’s work performance or conduct will be dealt with in the following manner: 7.1.2.1 in the first instance, the employee will attempt resolution with his/her supervisor. 7.1.2.2 in the event of failure to resolve the grievance or where a direct discussion between the employee and their immediate supervisor would be inappropriate, the employee may notify an accredited representative of the Union or other representative of their choice who will confer with the appropriate supervisor and/or manager to organise a meeting. 7.1.2.3 any such meeting will be held as soon as possible after notification by the employee or their representative of the grievance or dispute or within a time frame agreed between both parties. 7.1.3 While the above procedure is being followed work will continue normally. No party will be prejudiced as to the final settlement by the continuation of work. 7.1.4 In the event of failure to resolve the grievance or dispute amicably between the parties, either party may refer the matter to the NSW Industrial Relations Commission.