Common use of Grievance Mechanism Clause in Contracts

Grievance Mechanism. The Project Implementing Entity shall establish, publicize and operate an accessible grievance mechanism, to receive and facilitate resolution of concerns and grievances of Project-affected people, and take all measures necessary and appropriate to resolve, or facilitate the resolution of, such concerns and grievances, in a manner acceptable to the Bank.

Grievance Mechanism. The Project Implementing Entity shall establishmaintain, throughout Project implementation, and publicize and operate an accessible the availability of a grievance mechanism, in form and substance satisfactory to receive the World Bank, to hear and facilitate resolution of concerns determine fairly and grievances of in good faith all complaints raised in relation to the Project-affected people, and take all measures necessary and appropriate to resolve, or facilitate implement the resolution of, determinations made by such concerns and grievances, mechanism in a manner acceptable satisfactory to the World Bank.