Guaranteed service levels. Under the Electricity Industry Code, we are required to meet certain guaranteed service levels if you are a small customer. If we do not meet a relevant guaranteed service level and you are entitled to a payment under the Electricity Industry Code, then we must make that payment in accordance with the Electricity Industry Code.
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Sources: Standard Connection Contract, Standard Connection Contract, Standard Connection Contract
Guaranteed service levels. Under the Electricity Industry Code, we are the Distributor is required to meet certain guaranteed service levels if you are the Customer is a small customerSmall Customer. If we do the Distributor does not meet a relevant guaranteed service level and you are the Customer is entitled to a payment under the Electricity Industry Code, then we the Distributor must make that payment in accordance with the Electricity Industry Code.
Appears in 1 contract
Guaranteed service levels. Under the Electricity Industry Code, we are required to meet certain guaranteed service levels if you are a small customer. If we do not meet a relevant guaranteed Electricity Industry Code: NinthTenth Edition 4 service level and you are entitled to a payment under the Electricity Industry Code, then we must make that payment in accordance with the Electricity Industry Code.
Appears in 1 contract
Sources: Standard Connection Contract